Service Administration for Swimming Pool Maintenence Business

Platinum Pool care; Gold Coast City; Presencial; AUD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Platinum Pool Centre on the Gold Coast seeks a proactive Service Administrator to keep operations running smoothly. You will schedule service jobs, handle invoicing, and maintain accurate records in a fast-paced environment.

Based at our Currumbin pool shop, you’ll support inventory, data entry and customer service, with a focus on detail and ownership of tasks. Australian work authorisation is required.

Formación

• Minimum 1–2 years of administration experience.
• Strong invoicing skills with high accuracy and attention to detail.
• Experience booking and scheduling jobs and managing priorities.
• Proficiency with Tradify, MS Office and Google Workspace.
• Professional, friendly phone manner and solid data entry skills.
• Understanding of inventory management and stock control is valued.

Responsabilidades

• Schedule and coordinate jobs for service and repair teams.
• Invoicing and accounts receivable, including debt collection follow-up.
• Answer customer phone enquiries professionally and efficiently.
• Maintain paperwork, data entry and service/customer records.
• Inventory management and general administration duties.
• Assist with retail customer service in-store.

Conocimientos

Administration

Invoicing

Scheduling

Data entry

Inventory control

Customer service

Herramientas

Tradify

MS Office

Google Workspace

Descripción del empleo

Service Administration for Swimming Pool Maintenence Business

Platinum Pool Centre is a well-established and growing Gold Coast business offering pool retail, maintenance, and repair services. We're a tight-knit team that takes pride in delivering great service - and we're looking for a switched-on Service Administrator to be the engine room that keeps everything running smoothly.

This is a stable, long-term role for someone who genuinely loves being organised, takes ownership of their work, and who is a proactive team player.

Australian work authorisation is required for this position.

The Role

Based at our Currumbin pool shop, you'll play a central role in keeping our service operations on track. Day-to-day, you'll be responsible for:

• Scheduling and coordinating jobs for our service and repair teams
• Invoicing and accounts receivable, including debt collection follow-up
• Answering customer phone enquiries professionally and efficiently
• Maintaining paperwork, accurate data entry and customer and service records
• Inventory management and administration
• Assisting with retail customer service in-store

About You

You're the kind of person who notices the details others miss, keeps the balls in the air without being asked, and takes real pride in a job done properly. You'll also bring:

• Minimum 1-2 years of administration experience
• Strong invoicing skills, with a high level of accuracy and attention to detail
• Experience booking and scheduling jobs and managing competing priorities
• Proficiency in all three software platforms required: Tradify service management app, Microsoft Office, and Google Suite
• Professional, friendly phone manner
• Strong paperwork, recordkeeping and data entry skills
• A good understanding of inventory management and stock control (highly regarded)
• Experience in a trade, service, or similar fast-paced business (highly regarded)