Service Admin & Scheduling Specialist

Integrated Research Ltd.; Geehi; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Onsite parking

Access to public transport

Supportive work culture

Job summary

Integrated Research Ltd. is looking for a dedicated individual to join their Crest team in Geehi, NSW. This role involves responding to customer calls, scheduling jobs for technicians, and managing service reports. The team takes pride in its supportive, engaging culture and the opportunity for personal growth within the air conditioning industry.

The ideal candidate will possess strong interpersonal skills, an eye for detail, and a commitment to exceptional customer service. Apply now to be a part of a stable and reputable organization.

Qualifications

• Willingness to learn and adapt to a fast-paced environment.
• Strong commitment to providing high levels of customer service.
• Excellent accuracy and efficiency in data entry.

Responsibilities

• Receive and respond to incoming customer calls.
• Raise purchase orders and log service calls.
• Schedule jobs for Technicians effectively.
• Provide updates and support to customers and Technicians.
• Submit monthly reports on outstanding jobs and invoices.

Skills

Customer service

Data entry

Attention to detail

Interpersonal communication

Job description

Integrated Research Ltd. is looking for a dedicated individual to join their Crest team in Geehi, NSW. This role involves responding to customer calls, scheduling jobs for technicians, and managing service reports. The team takes pride in its supportive, engaging culture and the opportunity for personal growth within the air conditioning industry.

The ideal candidate will possess strong interpersonal skills, an eye for detail, and a commitment to exceptional customer service. Apply now to be a part of a stable and reputable organization.