Service Admin & Ops: Repairs, Warranty & Inventory

FLIR Maritime Asia Pty Ltd; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

FLIR Maritime Asia Pty Ltd in Frenchs Forest NSW is seeking a Service Administrator to support repairs, warranty claims, stock management and customer enquiries.

You will coordinate repairs end-to-end, prepare quotes and invoices, maintain stock accuracy, and keep customers and dealers updated on progress. Strong organisational and communication skills, plus MS Office proficiency, are essential.

Qualifications

• Experience in administration, customer service or a similar role.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Confident using computer systems and Microsoft Office.
• Able to work independently and manage competing priorities.
• Positive, proactive and professional approach.

Responsibilities

• Coordinate customer repairs from receipt through to return.
• Prepare quotes, invoices and process payments.
• Manage warranty claims, returns and service records.
• Maintain service stock and inventory accuracy.
• Keep customers and dealers updated on repair progress.
• Assist with customer enquiries and issue resolution.
• Support training administration and service reporting.

Skills

Customer service

Organization

Attention to detail

Communication

Independence

Tools

Microsoft Office

Job description

FLIR Maritime Asia Pty Ltd in Frenchs Forest NSW is seeking a Service Administrator to support repairs, warranty claims, stock management and customer enquiries.

You will coordinate repairs end-to-end, prepare quotes and invoices, maintain stock accuracy, and keep customers and dealers updated on progress. Strong organisational and communication skills, plus MS Office proficiency, are essential.