Senior Technical Support Engineer — Remote APAC
Hvo
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
Factory is seeking a Technical Support Engineer to help customers extract maximum value from our developer-centric platform. This role sits at the intersection of customer success, product management and engineering, and is ideal for problem solvers who communicate clearly.
You will partner with clients across APAC remotely to resolve architecture, performance and operational challenges, guide best practices, and contribute to continuous improvement of the platform.
Job description
Factory is seeking a Technical Support Engineer to help customers extract maximum value from our developer-centric platform. This role sits at the intersection of customer success, product management and engineering, and is ideal for problem solvers who communicate clearly.
You will partner with clients across APAC remotely to resolve architecture, performance and operational challenges, guide best practices, and contribute to continuous improvement of the platform.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
