Senior Technical Account Manager, MEC Team

Amazon Inc.; Brisbane; Presencial; AUD 130.000 - 190.000; Jornada completa

Descripción de la vacante

Amazon Web Services Australia Pty Ltd is seeking a Technical Consultant for the MEC Team in Brisbane to lead enterprise engagement and drive cloud adoption strategies. You will act as a primary contact for enterprise accounts, deliver expert AWS guidance, and coordinate end-to-end planning and execution of critical cloud initiatives.

You bring 5+ years in similar technical roles, strong communication skills, and a track record in compute/storage/networking and related domains.

Formación

• 3+ years of technical engineering experience.
• Experience with three of: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in distributed systems.
• Bachelor's degree.
• Customer-facing technical lead with strong oral and written communication skills.
• 5+ years in similar roles such as Senior Technical Consultant, Solutions Architect or IT Manager/Engineer.

Responsabilidades

• Act as a single point of contact to Enterprise Accounts and understand customer goals.
• Provide expert AWS service recommendations aligned with customer strategy.
• Present periodic reviews of operational performance to customers.
• Deliver detailed reviews of service disruptions and prelaunch planning.
• Advocate for customer requirements within AWS and participate in meetings.
• Leverage customer resolution tools to facilitate rapid issue resolution.
• Share knowledge with leading technologists and collaborate with AWS engineers.
• Plan and execute business-critical events including product launches and migrations.

Conocimientos

Technical engineering

Compute

Storage

Networking

CDN

Databases

DevOps

Big data & analytics

Security

Applications development

Educación

Bachelor's degree

Herramientas

AWS services

Cloud platforms

Descripción del empleo

Amazon Web Services Australia Pty Ltd is seeking a Technical Consultant for the MEC Team in Brisbane to lead enterprise engagement and drive cloud adoption strategies. You will act as a primary contact for enterprise accounts, deliver expert AWS guidance, and coordinate end-to-end planning and execution of critical cloud initiatives.

You bring 5+ years in similar technical roles, strong communication skills, and a track record in compute/storage/networking and related domains.