Enterprise Cloud TAM: Strategy, Launches & Support

Amazon Inc.; Australia; Vor Ort; AUD 150.000 - 180.000; Vollzeit

Zusammenfassung

Amazon Web Services Australia Pty Ltd is seeking a Technical Account Manager within the MEC Team to lead enterprise customers in adopting and operating AWS cloud solutions. You will provide guidance across compute, storage, networking, security, and DevOps, and collaborate with AWS engineers to resolve issues and plan strategic initiatives.

Responsibilities include acting as the primary contact for enterprise accounts, delivering proactive guidance, and presenting periodic performance reviews.

Qualifikationen

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting across compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development.

Aufgaben

• Act as a primary point of contact to Enterprise Accounts and understand customers’ outcomes.
• Provide expert guidance on AWS services and support strategic cloud adoption plans.
• Prepare and present reviews of operational performance and incident analyses to customers.

Kenntnisse

Technical engineering experience

Operational troubleshooting

Ausbildung

Bachelor's degree

Jobbeschreibung

Amazon Web Services Australia Pty Ltd is seeking a Technical Account Manager within the MEC Team to lead enterprise customers in adopting and operating AWS cloud solutions. You will provide guidance across compute, storage, networking, security, and DevOps, and collaborate with AWS engineers to resolve issues and plan strategic initiatives.

Responsibilities include acting as the primary contact for enterprise accounts, delivering proactive guidance, and presenting periodic performance reviews.