Senior Strategy & Solution Architect - Enterprise Portfolio

Atlassian; Sydney; Remote; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Health & wellbeing resources

Volunteer days

Job summary

Atlassian is seeking a Senior Solution Architect for Strategy Collection to lead high-impact, time-bound customer engagements that connect strategy to execution and align investments to priorities.

You’ll guide enterprise customers through discovery, design, rollout planning, governance, and value realization across Jira Align, Focus, Talent, and Rovo, delivering durable operating models and measurable outcomes.

Qualifications

• 7–10+ years in customer success, solutions architecture, consulting, transformation, or technical advisory roles supporting enterprise customers with complex SaaS environments.
• Experience leading strategic post-sales engagements without direct managerial authority.
• Strong understanding of enterprise portfolio management, strategic planning, PMO or transformation office motions, capacity and funding planning, governance, and executive reporting.
• Demonstrated expertise with Atlassian solutions and adjacent enterprise workflows across Jira Align, Focus, Talent, or Rovo.

Responsibilities

• Lead discovery with enterprise customers to understand strategic planning processes, portfolio governance models, operating rhythms, funding decisions, capacity planning, and executive reporting needs.
• Design customer-specific adoption approaches across Jira Align, Focus, Talent, and Rovo that map product capabilities to customer goals, operating models, and data realities.
• Define success measures with customers and guide them toward measurable outcomes such as improved executive visibility, better portfolio prioritization, and faster decision cycles.
• Partner with customers through rollout planning, governance design, enablement planning, and handoffs to steady-state ownership.
• Collaborate with Customer Success Managers, Services, Solution Architects, Support, Product, and partner teams to align the right expertise to the customer journey.
• Build and refine reusable discovery frameworks, maturity models, adoption plays, and executive conversation guides.
• Maintain relationships with product and engineering stakeholders, translating customer patterns into actionable product feedback.
• Act as a trusted advisor on enterprise transformation and AI-assisted strategy execution.
• Travel up to 15% domestically and internationally for meetings.

Skills

Executive discovery & alignment

Solution architecture

Value realization

Rollout & activation

Cross-functional orchestration

Playbook ownership

Field-to-product feedback

Thought leadership

Executive communication

Tools

Jira Align

Focus

Talent

Rovo

Jira

Confluence

Atlassian Goals/Projects

Job description

Atlassian is seeking a Senior Solution Architect for Strategy Collection to lead high-impact, time-bound customer engagements that connect strategy to execution and align investments to priorities.

You’ll guide enterprise customers through discovery, design, rollout planning, governance, and value realization across Jira Align, Focus, Talent, and Rovo, delivering durable operating models and measurable outcomes.