Principal Enterprise Architect — AI & Strategy (Global)

Atlassian Corp.; Sydney; Hybrid; AUD 180,000 - 300,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid volunteer days

Job summary

Atlassian is seeking a Principal Enterprise Architect with an Enterprise Strategy and Planning focus and strong AI expertise to join our Advisory Services Delivery team as an individual contributor. You will deliver strategic architectural guidance across large enterprise customers, aligning product capabilities with business outcomes.

You will partner with customers to solve complex challenges using Jira, Azure DevOps, and Rally, while developing scalable enablement and ensuring executive

Qualifications

• 8-12 years of experience within SaaS companies.
• 8+ years of experience in customer-facing roles with executive stakeholders.
• Demonstrated expertise in Enterprise Agility and enterprise-wide adoption strategies.
• Hands-on experience rolling out large-scale enterprise planning tools (Jira, Azure DevOps, Rally).
• Experience developing tailored enablement programs and relevant certifications.
• Proven track record building relationships with senior management.
• Demonstrated expertise in Artificial Intelligence, including LLMs and generative content.
• Experience with Atlassian's System of Work and delivering scalable guidance.

Responsibilities

• Collaborate with Advisory Services to align on strategic outcomes delivering exceptional service to customers.
• Partner with customers to solve business challenges using Atlassian products, practices, and solutions.
• Identify and promote opportunities for service and product expansion within client organizations.
• Cultivate industry and solution expertise, staying current with best practices for diverse teams.
• Lead complex customer engagements using a System of Work approach across multiple Atlassian solutions.
• Drive global internal initiatives influencing Advisory Services and partner organizations.
• Delegate effectively to Solution Consultants while owning client outcomes.
• Develop innovative technical content and tailored enablement to boost team capabilities.
• Engage across Atlassian to deepen engagement, advocacy, and innovation for enterprise customers.
• Travel up to 30% domestically and internationally for internal and client-facing events.

Skills

Enterprise Agility

AI expertise

Atlassian products

Customer-facing

Executive stakeholder engagement

System of Work

Two+ Atlassian solution areas

English fluent

LLMs & Generative AI

Rovo/Agentic AI

Tools

Jira

Azure DevOps

Rally

Rovo platform

Agentic AI

Job description

Atlassian is seeking a Principal Enterprise Architect with an Enterprise Strategy and Planning focus and strong AI expertise to join our Advisory Services Delivery team as an individual contributor. You will deliver strategic architectural guidance across large enterprise customers, aligning product capabilities with business outcomes.

You will partner with customers to solve complex challenges using Jira, Azure DevOps, and Rally, while developing scalable enablement and ensuring executive