Senior Enterprise Solutions Consultant

Atlassian Corp.; Sydney; Hybrid; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Benefits

Bonuses

Commissions

Equity

Health and wellbeing resources

Paid volunteer days

Job summary

Atlassian hires across the globe, offering flexible work locations from offices to home or hybrid setups. The Senior Solutions Consultant will lead enterprise strategy and planning engagements, delivering guidance and prescriptive solutions to large, strategic customers.

You’ll partner with customers to translate business goals into Atlassian capabilities, while expanding service and product opportunities. This role is an individual contributor within a globally distributed Advisory Services

Qualifications

• 6-8 years of experience within SaaS companies.
• 5+ years of experience in customer-facing roles with stakeholders from technical admins to executives.
• Demonstrated expertise in Enterprise Agility and organizational delivery patterns.
• Experience mapping customer operations to product capabilities and enterprise strategy at scale.
• Delivery of enterprise strategy & planning tool implementations and enablement in complex environments.
• Direct experience with software development, Agile, or enterprise strategy & planning tools (e.g., Align, Focus, Jira Plans, Rally, RTC, ADO, VersionOne).
• Experience with Rovo, Agentic AI, MCP, or other AI integrations.
• Fluent in English; second language (Japanese, Korean, Chinese) is a plus.

Responsibilities

• Collaborate with Advisory Services to align on strategic outcomes delivering exceptional client service.
• Partner with customers to solve business challenges using Atlassian products and solutions.
• Identify and promote opportunities for service and product expansion within client organizations.
• Develop deep industry and solution expertise, staying current with best practices for different team types.
• Create technical solution content and prescriptive guidance to support customer goals in Atlassian solution areas.
• Collaborate with cross-functional teams to advocate for customer needs and innovative solutions.
• Spend up to 30% of time traveling domestically and internationally for internal and customer-facing events.

Skills

SaaS experience

Customer-facing

Enterprise Agility

Enterprise strategy

Solution mapping to product

Tools

Jira Plans

Rally

Rational Team Concert

Azure DevOps

VersionOne

Job description

Atlassian hires across the globe, offering flexible work locations from offices to home or hybrid setups. The Senior Solutions Consultant will lead enterprise strategy and planning engagements, delivering guidance and prescriptive solutions to large, strategic customers.

You’ll partner with customers to translate business goals into Atlassian capabilities, while expanding service and product opportunities. This role is an individual contributor within a globally distributed Advisory Services