Senior Showroom Sales Consultant

Cronulla Carpets; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Cronulla Carpets in Sydney seeks a Senior Showroom Sales Consultant who reports to the Store Manager to drive in-store sales and uphold the brand. You will greet customers, educate them on products, quote, book installations, and follow up for reviews and referrals.

Ideal candidates have proven showroom sales experience, strong teamwork, and the ability to meet sales targets. Local candidates in the Shire area are preferred; the role involves coordinating with warehouse and installers.

Qualifications

• Experience in showroom sales
• Ability to read plans
• Ability to compile paperwork and process payments

Responsibilities

• Welcome and greet all customers (phone and store)
• Educate customers on products in store
• Understand customer needs and wants
• Ask for business
• Liaise with warehouse and installers for special requirements
• Order carpet over the phone or via B2B system
• Use bookings system to coordinate installations
• Take payments and use POS systems
• Follow up with clients for reviews and referrals

Skills

Customer service

Sales targets

POS systems

Microsoft Outlook

Job description

Senior Showroom Sales Consultant role reporting to the Store Manager. Retail sales assistants are the front line to the business and are expected to reflect the business, brand and attitudes.

Key responsibilities

Welcome and greet all internal and external customers (phone and store)

Educate customers on products contained within the store

Gather and understand a customer's needs and wants

Ask for people's business

Have a basic understanding of reading a plan

Liaise with the warehouse and installers to convey any specific requirements a customer may have

Order carpet either over the phone or through a B2B system

Use a bookings system to coordinate installations

Take payments and utilise POS systems

Follow up with clients for google reviews and referrals

About you

Basic understanding of Microsoft Outlook for emails and calendars

Ability to compile paperwork for processing by administration and warehouse

Understand and achieve sales targets

Ability to work within a team environment based on respect and enjoying time whilst in the workplace

Existing skill sets capable of delivering on all primary responsibilities

About us

Cronulla Carpets are a local family owned Shire business with approaching 80 years of legacy around customer service and education in flooring, consisting of retail store, commercial divisions and our own warehousing.