SALES REPRESENTATIVE

Carpet Call; Gosford; On-site; AUD 45,000 - 60,000; Full time

Job summary

Carpet Call is seeking a Sales Consultant to join our NSW team. In this full-time role, you will deliver exceptional customer service and drive sales growth, engaging with customers in-store and at homes to understand needs and guide selections.

You will demonstrate products, share knowledge, and work toward weekly and monthly targets, while ensuring excellent post-sale support. Training is provided, and weekend work is required in a flexible roster.

Qualifications

• Sales experience is helpful but not required.
• Professional, customer-centric approach with a commitment to delivering outstanding service.
• All training on products and sales processes is provided.

Responsibilities

• Engage with customers in store and at their homes to understand needs and provide direction.
• Demonstrate products and present product knowledge to help find a suitable selection.
• Strive to achieve weekly and monthly sales targets.
• Provide excellent post-sale customer service and follow up on customer queries.

Skills

Strong communication

Interpersonal skills

Customer service

Job description

With a history of 50 years, we are the market leaders in our industry and we need people who have a passion for customer service to join our team.

About the role

As a Sales Consultant at CarpetCall , you will play a vital role in delivering exceptional customer service and driving sales growth. This full-time position offers the opportunity to develop your sales skills and build lasting relationships with our customers.

What you'll be doing

Engaging with customers in store and at their homes if necessary, to understand their needs and provide direction to achieve their desired results.

Demonstrate products and present product knowledge to best help find a suitable selection.

Strive to achieve weekly and monthly sales targets.

Provide excellent post-sale customer service and follow up on customer queries

We are looking for sales consultants across our divisions:

Sales experience is helpful but not a necessary.

Strong communication and interpersonal skills with the ability to build rapport with customers is needed.

All training on products and sales processes is provided.

A professional, customer-centric approach with a commitment to delivering outstanding service is what we are after.

As we are a retail business you MUST BE ABLE TO WORK WEEKENDS but a flexible roster that works with your needs can be met.

About us

Carpet Call - is a leading provider of premium home furnishings, including carpets, rugs, hard flooring, window coverings and other flooring solutions. With a strong presence across NSW, we pride ourselves on our exceptional customer service, quality products, and innovative design. As a dynamic and growing company, we offer excellent opportunities for career progression and personal development.