Senior ServiceNow Engineer - Enterprise Service Management

The University of Adelaide

Adelaide

Hybrid

AUD 116,000 - 130,000

Full time

3 days ago
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Benefits offered by this job

Flexible working from home

Job summary

The University of Adelaide is seeking a Senior Software Engineer (Enterprise Service Management) to lead ServiceNow initiatives, architect scalable solutions and mentor developers across IT. The role combines hands-on development with platform engineering and collaboration with stakeholders to deliver secure, efficient service management.

Based at City or Mawson Lakes Campus with flexible work-from-home arrangements, this continuing full-time position offers substantial scope to influence

Qualifications

  • Ability to translate complex business requirements into innovative, secure and maintainable ServiceNow solutions, with focus on workflows and integrations.
  • Experience providing technical direction, design reviews and mentorship to developers and architects.
  • Strong problem-solving and collaboration skills with stakeholders across IT and business units.

Responsibilities

  • Provide senior technical leadership in design, development and delivery of ServiceNow solutions for enterprise service management.
  • Develop secure, scalable workflows, automation and integrations, and resolve complex platform issues.
  • Mentor and guide developers and other technical team members; contribute to architecture decisions.

Skills

ServiceNow
Workflow automation
Enterprise integrations
Technical leadership
AI capabilities
Mentoring

Job description

The University of Adelaide is seeking a Senior Software Engineer (Enterprise Service Management) to lead ServiceNow initiatives, architect scalable solutions and mentor developers across IT. The role combines hands-on development with platform engineering and collaboration with stakeholders to deliver secure, efficient service management.

Based at City or Mawson Lakes Campus with flexible work-from-home arrangements, this continuing full-time position offers substantial scope to influence

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