Senior ServiceNow CMDB & Discovery Lead

Reserve Bank of Australia; Australia; Hybrid; AUD 150,000 - 190,000; Part time

Benefits offered by this job

Hybrid work arrangement

Career development opportunities

Job summary

Reserve Bank of Australia seeks a ServiceNow CMDB and Discovery Lead to uplift the Bank's configuration management and discovery capabilities. You will provide technical and delivery leadership to improve data quality and asset visibility across enterprise teams.

The role sits in the ServiceNow Platform Team within IT Operational Services, reporting to the Platform Manager. This hybrid role offers a 2-year maximum term and collaborative delivery across infrastructure, cloud, networks, and

Qualifications

• Demonstrated experience delivering ServiceNow CMDB and Discovery in a large enterprise.
• Technical leadership across CMDB data model, Identification and Reconciliation Engine, Discovery and CMDB Health.
• Ability to translate requirements into testable acceptance criteria and measurable outcomes.
• Strong stakeholder engagement across technical, operational, project and delivery partner teams.
• Relevant ServiceNow or ITIL certifications would be beneficial.

Responsibilities

• Lead the technical delivery of ServiceNow CMDB and Discovery activities from design through testing, release and operational transition.
• Provide technical input into requirements and define clear, testable acceptance criteria for CMDB, Discovery and data quality outcomes.
• Provide technical leadership across the ServiceNow CMDB data model, Identification and Reconciliation Engine, Discovery and CMDB Health.
• Coordinate the reconciliation of discovered assets and CMDB records, including handling duplicates and incomplete data.
• Work across technology teams to improve asset visibility, configuration data quality and ownership.
• Coordinate technical delivery dependencies, including MID Server readiness, credentials, environments and release scheduling.
• Support testing activities and provide recommendations for readiness and defect resolution.
• Establish meaningful CMDB quality measures and provide reporting on progress and risks.

Skills

ServiceNow CMDB

Discovery

Platform leadership

Data quality

Stakeholder engagement

Delivery planning

ServiceNow

MID Server

Tools

MID Server

ServiceNow

Job description

Reserve Bank of Australia seeks a ServiceNow CMDB and Discovery Lead to uplift the Bank's configuration management and discovery capabilities. You will provide technical and delivery leadership to improve data quality and asset visibility across enterprise teams.

The role sits in the ServiceNow Platform Team within IT Operational Services, reporting to the Platform Manager. This hybrid role offers a 2-year maximum term and collaborative delivery across infrastructure, cloud, networks, and