Senior ServiceNow Architect & Platform Lead

Leidos Australia; Melbourne; Presencial; AUD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Wellness programs

Income Protection

Paid Leave

Retirement

Descripción de la vacante

Leidos Australia is seeking a ServiceNow Consultant to join the Platform team, reporting to the ServiceNow Product Owner. You will support platform capabilities, translate business needs into practical ServiceNow solutions, and contribute to ITSM best practices.

This senior role drives improvement initiatives, ensures security compliance, and helps design a platform operating model to improve go-live success and user adoption.

Formación

• Extensive ITSM and ServiceNow experience with governance and architecture.
• Proven ability to translate complex business needs into practical platform solutions.
• Strong communication and stakeholder engagement across agile teams.
• Bachelor’s degree in Computer Information Systems or equivalent; ITIL certification preferred.

Responsabilidades

• Develop and maintain ServiceNow solutions, integrations, and workflows.
• Design modules and integrations to align with business outcomes while ensuring security.
• Champion best practices for development, deployment, and Evergreen maintenance.
• Lead cross-team collaboration with architects, developers, analysts, and stakeholders.
• Coordinate platform operations, mentoring, and vendor engagement.

Conocimientos

ServiceNow

ITSM

Platform governance

Agile collaboration

Educación

Bachelor’s degree in Computer Information Systems or equivalent

Descripción del empleo

Leidos Australia is seeking a ServiceNow Consultant to join the Platform team, reporting to the ServiceNow Product Owner. You will support platform capabilities, translate business needs into practical ServiceNow solutions, and contribute to ITSM best practices.

This senior role drives improvement initiatives, ensures security compliance, and helps design a platform operating model to improve go-live success and user adoption.