Senior Service Designer — Remote & Impactful Change

Anglicare WA; Perth; Hybrid; AUD 111,000 - 135,000; Full time

Benefits offered by this job

Salary Packaging

Flexible, family-friendly working

Relocation benefits

Job summary

Anglicare WA is seeking a Senior Service Designer based in East Perth. You will lead and support the design, delivery and evaluation of innovative service design projects, working across services, communities and stakeholders with a strong emphasis on human-centred design.

You will facilitate workshops, conduct research and synthesize insights to develop practical solutions that improve outcomes. The role supports organisational capability, collaboration across multidisciplinary teams, and

Qualifications

• Experience leading service design projects.
• Ability to plan and facilitate workshops and co-design activities.
• Strong research, discovery and insight generation skills.
• Translate complex information into practical user centred solutions.
• Knowledge of design thinking and service design methodologies.

Responsibilities

• Lead and support the design, delivery and evaluation of innovative service design projects across Anglicare WA.
• Facilitate co-design activities, research and stakeholder engagement with service users and communities.
• Promote design thinking and continuous improvement across the organisation.

Skills

Service design

Human-centred design

Workshop facilitation

Stakeholder engagement

Research & insights

Project management

Cross-team collaboration

Education

Design-related degree

Job description

Anglicare WA is seeking a Senior Service Designer based in East Perth. You will lead and support the design, delivery and evaluation of innovative service design projects, working across services, communities and stakeholders with a strong emphasis on human-centred design.

You will facilitate workshops, conduct research and synthesize insights to develop practical solutions that improve outcomes. The role supports organisational capability, collaboration across multidisciplinary teams, and