Senior Service Delivery Lead - Safeguarding & Risk

Government client (agency undisclosed); Geelong; On-site; AUD 96,000 - 126,000; Full time

Job summary

Government client (agency undisclosed) in Geelong seeks an experienced EL1 Assistant Director - Service Delivery to lead safeguarding advice coordination and risk assessment within a large Government agency. This full-time labour hire contract runs January 2027 to 31 December 2027, offering $602.55 per day plus Superannuation.

You will lead a high-performing team, oversee workload and performance, provide guidance on complex safeguarding matters, and build stakeholder relationships across

Qualifications

• Proven ability to lead and develop high-performing teams.
• Strong operational management skills, including prioritisation of workloads and performance oversight.
• Experience providing advice on complex risk and safeguarding matters.
• Exceptional stakeholder engagement and influencing capabilities.
• Demonstrated success driving business improvement and operational excellence.

Responsibilities

• Lead and manage a high-performing safeguarding team.
• Oversee workflow allocation, team capacity, and performance to ensure timely service delivery.
• Provide leadership and expert guidance on complex safeguarding matters and emerging participant risks.
• Build strong relationships with stakeholders across operational and executive levels.
• Drive continuous improvement initiatives to enhance organisational safeguarding capability.

Skills

Leadership

Operational management

Risk & safeguarding

Stakeholder engagement

Continuous improvement

Job description

Government client (agency undisclosed) in Geelong seeks an experienced EL1 Assistant Director - Service Delivery to lead safeguarding advice coordination and risk assessment within a large Government agency. This full-time labour hire contract runs January 2027 to 31 December 2027, offering $602.55 per day plus Superannuation.

You will lead a high-performing team, oversee workload and performance, provide guidance on complex safeguarding matters, and build stakeholder relationships across