Senior Manager, Safeguarding & Service Delivery

Job Q; Gold Coast City; Hybrid; AUD 94.000 - 128.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Hybrid work model

Work-from-home flexibility

Zusammenfassung

Job Q in Australia seeks an EL1 Assistant Director, Service Delivery to lead a safeguarding team, manage workflow and risk, and provide strategic guidance on complex cases. You will work with senior stakeholders and executives to deliver participant-centered outcomes.

The role offers hybrid work in Robina, a competitive daily rate, weekly pay, and the potential for extension or permanency within a major Federal Agency.

Qualifikationen

• Strong leadership experience delivering complex operational or service delivery outcomes, including workforce planning and performance management.
• Ability to provide direction and exercise sound judgement on complex, high-risk matters.
• Strong stakeholder engagement, influencing and negotiation across management levels.
• Experience leading continuous improvement within complex environments.
• Excellent written and analytical capability with data-driven decision making.

Aufgaben

• Lead a high-performing safeguarding team, overseeing workflow and performance.
• Provide strategic advice on safeguarding matters and emerging participant risks.
• Build relationships across operational teams, executives and stakeholders.
• Use data and reporting to monitor performance and support decision-making.
• Lead continuous improvement across safeguarding operations and governance.

Kenntnisse

Leadership

Stakeholder engagement

Analytical capability

Data reporting

Change management

Jobbeschreibung

Job Q in Australia seeks an EL1 Assistant Director, Service Delivery to lead a safeguarding team, manage workflow and risk, and provide strategic guidance on complex cases. You will work with senior stakeholders and executives to deliver participant-centered outcomes.

The role offers hybrid work in Robina, a competitive daily rate, weekly pay, and the potential for extension or permanency within a major Federal Agency.