EL1 Assistant Director - Service Delivery

DFP Recruitment; Geelong; On-site; AUD 96,000 - 126,000; Full time

Benefits offered by this job

Superannuation

Job summary

DFP Recruitment is seeking an experienced EL1 Assistant Director - Service Delivery in Geelong to lead a high-performing safeguarding team within a large Government agency. This full-time labour hire contract runs January 2027 through 31 December 2027, offering 602.55 AUD per day plus Superannuation.

You will oversee workflow, capacity, and performance to ensure timely service delivery, provide expert guidance on complex safeguarding matters, and build relationships with stakeholders at

Qualifications

• Proven ability to lead and develop high-performing teams.
• Strong operational management skills, including prioritisation of workloads and performance oversight.
• Experience providing advice on complex risk and safeguarding matters.
• Exceptional stakeholder engagement and influencing capabilities.
• Demonstrated success driving business improvement and operational excellence.

Responsibilities

• Lead and manage a high-performing safeguarding team.
• Oversee workflow allocation, team capacity, and performance to ensure timely service delivery.
• Provide leadership and expert guidance on complex safeguarding matters and emerging participant risks.
• Build strong relationships with stakeholders across operational and executive levels.
• Drive continuous improvement initiatives to enhance organisational safeguarding capability.
• Proven ability to lead and develop high-performing teams.
• Strong operational management skills, including prioritisation of workloads and performance oversight.
• Experience providing advice on complex risk and safeguarding matters.
• Exceptional stakeholder engagement and influencing capabilities.
• Demonstrated success driving business improvement and operational excellence.
• Knowledge of safeguarding principles, risk management frameworks
• Experience using data and reporting to monitor performance and inform decision-making.
• Experience developing operational guidance, frameworks, governance arrangements, or business processes.
• Experience leading projects, organisational change, or business improvement initiatives.

Skills

Team leadership

Stakeholder engagement

Risk management

Operational management

Job description

We are seeking an experienced EL1 Assistant Director - Service Delivery in Geelong to lead a high-performing team responsible for safeguarding advice coordination, risk assessment, and operational support within a large Government agency.

This is a full-time labour hire contract commencing January 2027 through to 31 December 2027, offering $602.55 per day plus Superannuation.

Key Responsibilities

• Lead and manage a high-performing safeguarding team.
• Oversee workflow allocation, team capacity, and performance to ensure timely service delivery.
• Provide leadership and expert guidance on complex safeguarding matters and emerging participant risks.
• Build strong relationships with stakeholders across operational and executive levels.
• Drive continuous improvement initiatives to enhance organisational safeguarding capability.
• Proven ability to lead and develop high-performing teams.
• Strong operational management skills, including prioritisation of workloads and performance oversight.
• Experience providing advice on complex risk and safeguarding matters.
• Exceptional stakeholder engagement and influencing capabilities.
• Demonstrated success driving business improvement and operational excellence.
• Knowledge of safeguarding principles, risk management frameworks
• Experience using data and reporting to monitor performance and inform decision-making.
• Experience developing operational guidance, frameworks, governance arrangements, or business processes.
• Experience leading projects, organisational change, or business improvement initiatives.

Essential Skills & Experience

• Proven ability to lead and develop high-performing teams.
• Strong operational management skills, including prioritisation of workloads and performance oversight.
• Experience providing advice on complex risk and safeguarding matters.
• Exceptional stakeholder engagement and influencing capabilities.
• Demonstrated success driving business improvement and operational excellence.

Desirable Experience

• Knowledge of safeguarding principles, risk management frameworks
• Experience using data and reporting to monitor performance and inform decision-making.
• Experience developing operational guidance, frameworks, governance arrangements, or business processes.
• Experience leading projects, organisational change, or business improvement initiatives.

As this role is with a Federal Government Agency, applicants are required to be Australian Citizens.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.

If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via***********@dfp.com.auor1300 337 ***and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.