Senior School Social Media & Communications Lead

Beaumont People; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Education is seeking a Marketing Communications Lead for Not For Profit initiatives, based in Parramatta with flexible working arrangements. The role leads social media support for NSW public schools, oversees account governance, security and moderation, and guides policy and training to manage social media safely and effectively.

You will lead a team delivering expert advice, practical support and coaching to strengthen schools’ social media capability, handle sensitive

Qualifications

• Lead social media support for NSW public schools, including account setup, recovery, security and moderation.
• Develop practical policy guidance, training and resources to help schools manage social media safely and effectively.
• Demonstrated experience in social media platform administration, account governance and moderation.

Responsibilities

• Build strong relationships with schools and key stakeholders to deliver responsive, high-quality support.
• Lead a team providing expert advice, practical support and training to strengthen schools’ social media capability.
• From providing technical support and practical guidance to sharing best practice and navigating complex issues, you’ll help schools connect with their communities and manage their social media presence with confidence.

Skills

Social media administration

Policy interpretation

Stakeholder engagement

Customer service

Team leadership

Training and capability development

Education

Tertiary qualifications in social media management or related experience

Job description

NSW Department of Education is seeking a Marketing Communications Lead for Not For Profit initiatives, based in Parramatta with flexible working arrangements. The role leads social media support for NSW public schools, oversees account governance, security and moderation, and guides policy and training to manage social media safely and effectively.

You will lead a team delivering expert advice, practical support and coaching to strengthen schools’ social media capability, handle sensitive