Marketing & Communications Lead — Not-For-Profit, Hybrid

Beaumont People; Sydney; Hybrid; AUD 133.000 - 147.000; Vollzeit

Zusammenfassung

NSW Department of Education is seeking a Marketing Communications Lead for Not For Profit initiatives, based in Parramatta with flexible working arrangements. The role leads social media support for NSW public schools, oversees account governance, security and moderation, and guides policy and training to manage social media safely and effectively.

You will lead a team delivering expert advice, practical support and coaching to strengthen schools’ social media capability, handle sensitive

Qualifikationen

• Lead social media support for NSW public schools, including account setup, recovery, security and moderation.
• Develop practical policy guidance, training and resources to help schools manage social media safely and effectively.
• Demonstrated experience in social media platform administration, account governance and moderation.

Aufgaben

• Build strong relationships with schools and key stakeholders to deliver responsive, high-quality support.
• Lead a team providing expert advice, practical support and training to strengthen schools’ social media capability.
• From providing technical support and practical guidance to sharing best practice and navigating complex issues, you’ll help schools connect with their communities and manage their social media presence with confidence.

Kenntnisse

Social media administration

Policy interpretation

Stakeholder engagement

Customer service

Team leadership

Training and capability development

Ausbildung

Tertiary qualifications in social media management or related experience

Jobbeschreibung

• What Marketing Communications Lead Not For Pro...

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At the NSW Department of Education , we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

Ongoing

Parramatta with flexible working arrangements available

Salaryranging from $133,348 - $146,945 per annum,plus employer's contribution to superannuation and annual leave loading.

About the role

Lead social media support for NSW public schools, including account setup, recovery, security and moderation.

Manage sensitive social media issues, including harmful content, impersonation, privacy breaches and escalations.

Develop practical policy guidance, training and resources to help schools manage social media safely and effectively.

Build strong relationships with schools and key stakeholders to deliver responsive, high-quality support.

As Senior School Social Media Advisor, you’ll play a key role in helping NSW public schools use social media safely, confidently and effectively. You’ll lead a team providing expert advice, practical support and training to strengthen schools’ social media capability. From providing technical support and practical guidance to sharing best practice and navigating complex issues, you’ll help schools connect with their communities and manage their social media presence with confidence.

Demonstrated experience in social media platform administration, account governance and moderation, including resolving complex and highly sensitive social media issues.

Strong customer service focus, with the ability to provide responsive, practical and solutions‑focused support.

Demonstrated ability to interpret complex policy and technical information and translate it into clear, practical and actionable advice for stakeholders at all capability levels.

Experience leading or mentoring staff, managing competing priorities and supporting capability development.

Tertiary qualifications and/or demonstrated experience in social media management and community moderation

Current and valid Driver Licence and willingness to travel between work sites

Current and valid Working with Children Check (WWCC) Clearance for paid employment

Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading

Flex Leave entitlements, generous holidays & leave conditions

Opportunities for advancement and mobility across the Department to support your career growth