Senior Scheduling Coordinator

Queens Traffic Management; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Queens Traffic Management is seeking a highly organised Senior Scheduling Coordinator to join our growing team in Carrum Downs, Melbourne. This role focuses on daily scheduling, workforce planning and coordinating traffic control crews across multiple projects.

You will own daily bookings, crew allocations and scheduling adjustments, ensuring the right people and resources are allocated to the right jobs. You will work closely with the operations team and clients, communicating clearly and

Qualifications

• Minimum 2 years' experience in scheduling or workforce coordination.
• Proven ability to manage complex schedules and multiple crews.
• Strong understanding of traffic management operations.
• Current Victorian Driver's Licence.

Responsibilities

• Lead daily bookings, scheduling and allocation of traffic control crews across projects.
• Plan and manage workforce schedules to ensure efficient crew utilization.
• Manage last-minute bookings, cancellations and client changes.
• Maintain accurate job information and scheduling notes in internal systems.
• Communicate with field crews, supervisors and clients on start times and requirements.
• Support after-hours on-call roster on a week-on/week-off rotation.

Skills

Scheduling experience

Workforce coordination

Resource allocation

Tools

Traffio

Job description

Queens Traffic Management | Carrum Downs, Melbourne VIC

Competitive salary package for the right candidate

About the role

Queens Traffic Management is seeking a highly organised, experienced and proactive Senior Scheduling Coordinator to join our growing team.

This is a key role within the business, with a strong focus on daily scheduling, workforce planning and coordinating traffic control crews across multiple projects.

We are looking for someone with proven scheduling experience who can confidently manage a busy and constantly changing schedule, think ahead, anticipate challenges and ensure the right people and resources are allocated to the right jobs.

Working closely with the Business Operations Manager and wider ops team, you will take ownership of daily bookings, crew allocations, scheduling adjustments and client communication to ensure works are delivered safely and efficiently.

The successful candidate will be an excellent communicator, highly organised and able to remain calm under pressure while managing competing priorities.

With Queens Traffic Management continuing to experience strong growth, this position offers genuine long-term career opportunities. For the right person, the Senior Scheduling Coordinator role has the potential to evolve into more senior positions within the business as we continue to expand. We're looking for someone who wants to grow with Queens and play an important part in our future success.

Key responsibilities

• Take a lead role in coordinating daily bookings, scheduling and allocating traffic control crews across multiple projects.
• Proactively plan and manage workforce schedules to ensure efficient crew allocation and resource utilisation.
• Confidently manage last-minute bookings, cancellations, crew movements and changing client requirements.
• Identify potential scheduling conflicts and resource shortages, taking a proactive approach to resolving issues.
• Maintain accurate job information, scheduling notes and updates within Traffio and other internal systems.
• Communicate clearly with field crews, supervisors and clients regarding start times, locations, bookings and job requirements.
• Maintain employee inductions, licences, competencies and traffic management qualifications to ensure workforce compliance.
• Monitor qualification and induction expiry dates to ensure employees remain site and client compliant.
• Act as a day-to-day point of contact for clients regarding bookings, scheduling updates and operational changes.
• Support the coordination of traffic control requirements, including plans, permits and site expectations.
• Participate in an after-hours on-call roster on a week-on/week-off rotation.

About you

We are looking for someone who is genuinely experienced in scheduling and takes pride in keeping a busy operation organised and running efficiently.

The ideal candidate will have:

• Minimum 2 years' experience in a scheduling, workforce coordination or resource allocation role.
• Demonstrated ability to manage complex schedules, multiple crews and competing priorities.
• Strong understanding of traffic management operations and scheduling requirements.
• Excellent forward-planning skills with the ability to anticipate and resolve scheduling challenges.
• Strong organisational skills, attention to detail and the ability to work effectively under pressure.
• A proactive, solutions-focused approach with the confidence to make decisions and take ownership of scheduling responsibilities.
• Excellent communication and interpersonal skills when dealing with clients, field crews and management.
• Ability to adapt quickly to last-minute changes in a fast-paced environment.
• Current Victorian Driver's Licence.

Highly regarded:

• Previous experience in scheduling, particularly within traffic management, civil construction or other fast-paced, scheduling-focused industries.
• Experience using Traffio or similar scheduling and workforce management systems.
• Exposure to compliance tracking, inductions or training coordination.
• Competitive salary package on offer for the right candidate, reflecting experience, skills and capability.
• Genuine career progression opportunities, with the potential to move into more senior roles as Queens Traffic Management continues to grow.
• Opportunity to take ownership of scheduling and play an important role in the continued growth and success of the business.
• Supportive, people-focused team culture where initiative, commitment and performance are recognised.
• Ongoing training, professional development and opportunities to expand your skills and responsibilities.
• Structured after-hours on-call roster to support work-life balance.
• Potential company vehicle for the right candidate.

About us

Queens Traffic Management is a growing, people-focused company providing professional traffic management services and support to the civil construction industry.

We pride ourselves on delivering reliable, safe and efficient services while building strong relationships with our clients and supporting our team.

As our business continues to grow, we are looking for an experienced Senior Scheduling Coordinator who can bring strong scheduling expertise, initiative and a commitment to keeping our daily operations running smoothly.

If you are an experienced scheduler who thrives in a fast-paced environment, enjoys problem-solving and takes pride in being organised and efficient, we would love to hear from you.

This is an excellent opportunity to join a growing business where your contribution will be valued and where there is genuine potential to develop your career into more senior positions.