Scheduler

Altus Traffic; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uniform provided

Weekly pay

Training and development

Safety and wellbeing focus

Recognition programs

Job summary

Altus Traffic, part of the Altus Group, is seeking a motivated Traffic Scheduler to join our Laverton team in Victoria. This is a 12-month fixed-term contract with potential for extension.

You will coordinate client bookings, schedule traffic controllers, and allocate vehicles and equipment to each job while providing admin support and data entry. The ideal candidate will be detail-oriented, proactive, and capable of managing competing priorities under pressure, with strong communication and

Qualifications

• Experience coordinating large teams or resources.
• Excellent data entry and admin skills.
• Strong communication with clients and field staff.
• Ability to multitask in fast-paced environments.
• Knowledge of traffic management or related industry is a plus.

Responsibilities

• Coordinate and manage incoming client bookings and ensure all job details are recorded accurately.
• Schedule traffic controllers for jobs and allocate vehicles/equipment accordingly.
• Perform daily client follow-ups and respond to enquiries promptly.
• Ensure inductions, licensing, training, and fatigue management requirements are met.
• Liaise with internal teams and clients to resolve scheduling issues.

Skills

High-volume scheduling

Customer service

Data entry

Communication skills

Organisational skills

Independent worker

Traffic management knowledge

Tools

Microsoft Office

Job description

Altus Traffic is a proud part of the Altus Group, with a portfolio of trusted and recognisable brands operating across Australia and New Zealand. We are passionate about creating a workplace where our people can build rewarding careers, develop their skills, and thrive in a supportive team environment.

Our teams are united by a shared commitment to improving road safety through expert traffic management. Every day, we work alongside our clients and communities to set a new benchmark for service excellence and safety within the traffic management industry.

About the Role

We are seeking a motivated and organised Traffic Scheduler to join our team in Laverton, Victoria. This is a 12-month fixed-term contract, with the potential for extension.

In this fast-paced role, you will coordinate incoming client bookings, schedule traffic controllers, and allocate the vehicles and equipment required for each job. You will also provide administrative support, manage data entry, respond to enquiries, and help ensure daily operations run smoothly and efficiently.

The ideal candidate will be detail-oriented, proactive, and able to manage competing priorities while remaining calm and professional under pressure.

Key Responsibilities

• Coordinate and manage incoming client bookings, ensuring all job details are accurately recorded.
• Complete daily client follow-up calls and respond to enquiries in a timely manner.
• Allocate suitably qualified and available traffic controllers to scheduled jobs.
• Coordinate the allocation of vehicles and traffic management equipment, including bollards, barriers and mesh.
• Ensure compliance with client inductions, licensing, training requirements and fatigue management procedures.
• Maintain regular communication with field staff, providing constructive feedback and operational support.
• Monitor and report on traffic controller performance using client feedback and follow-up calls.
• Liaise with internal teams, clients and external stakeholders to resolve scheduling matters and support effective service delivery.

Skills and Experience

To be successful in this role, you will ideally have:

• Experience in high-volume scheduling, rostering or coordinating people and resources.
• A strong commitment to workplace safety and promoting safe work practices.
• Excellent administrative, data entry and computer skills.
• Strong verbal and written communication skills, with a customer-focused approach.
• The ability to work independently, take initiative and find practical solutions.
• Excellent organisational skills, attention to detail and the ability to multitask in a busy environment.
• Previous experience in traffic management or a similar industry will be highly regarded.

Why Join Altus Traffic?

At Altus Traffic, we value our people and are committed to creating a safe, supportive and rewarding workplace.

We offer:

• Company-branded uniform provided.
• Weekly pay cycle.
• Ongoing training and professional development opportunities.
• A strong commitment to safety and wellbeing.
• Engaging safety and wellbeing initiatives for all employees.
• Birthday and work anniversary recognition.
• Opportunities to support road safety initiatives through the SARAH Group and National Road Safety Week.