Senior Salesforce Solutions Analyst

Aussie IT Jobs

Melbourne

On-site

AUD 90,000 - 150,000

Full time

4 days ago

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Job summary

Alois Australia Pty Ltd is seeking a Senior Salesforce Business Analyst to join our Melbourne team. You will leverage your Salesforce expertise to drive business process improvements and support our operational functions.

Responsibilities include gathering requirements, configuring Salesforce, training users, and maintaining process maps and documentation. Certification in Salesforce is preferred and Agile experience is advantageous.

Qualifications

Experienced business analyst with Salesforce implementation and support focus.
Proficient in Salesforce configuration, customization and administration.
Strong communication and stakeholder engagement skills.
Experience with Agile methodologies and project management principles.

Responsibilities

Collaborate with cross-functional teams to gather requirements and translate them into Salesforce solutions.
Analyze business processes to identify opportunities for optimization and efficiency gains.
Configure and customize Salesforce applications to meet business needs and align with best practices.
Provide ongoing support and training to users, helping maximise Salesforce utilization.
Develop and maintain documentation including process maps, user guides and training materials.
Assist in Salesforce upgrades and enhancements with minimal disruption to operations.