Senior Rostering & Workforce Planning Manager

uWorkin; Townsville City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Flexible working arrangements

Professional development

Career progression opportunities

Supportive leadership

Job summary

Orange Health Care in Queensland is seeking an experienced Rostering Manager to lead workforce planning, scheduling, and rostering across our Children's Services, NDIS, SIL, Community Nursing, DVA and Community Support programs.

You will develop and maintain rosters, coordinate shifts, manage vacancies, leave, emergencies, and ensure staffing allocations meet compliance and service requirements. A focus on reporting and continuous improvement is essential.

Qualifications

• Minimum two years' experience in workforce planning or rostering.
• Experience in NDIS, Child Protection, community services, healthcare, or aged care.
• Knowledge of SCHADS Award provisions, Fair Work legislation, and NDIS Practice Standards.
• Experience using workforce management systems, preferably FlowLogic.
• Current Blue Card.
• Current NDIS Worker Screening Clearance.
• National Police Check.
• Current Australian Driver Licence.
• Advanced Microsoft Office skills.
• Excellent communication, organisational, and problem-solving abilities.

Responsibilities

• Lead and manage workforce rostering across all service divisions.
• Develop and maintain rosters ensuring staffing levels and service continuity.
• Coordinate shift allocations, vacancies, leave, and emergency staffing.
• Manage last-minute roster changes and contingencies.
• Monitor staffing utilisation, overtime, and costs.
• Support after-hours rostering and operational requirements.
• Manage casual workforce pools and external agency staffing.
• Ensure staffing allocations meet operational, contractual, and compliance requirements.
• Maintain all workforce rosters within FlowLogic.
• Coordinate scheduling across Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs.
• Monitor workforce availability, qualifications, compliance status, and service allocations.
• Ensure services are scheduled in accordance with participant funding, service agreements, and support requirements.
• Generate workforce utilisation, attendance, compliance, and KPI reports.
• Maintain employee profiles, qualifications, licences, training records, Blue Cards, and NDIS Worker Screening information.
• Monitor timesheet approvals, payroll exports, and workforce data integrity.

Skills

Workforce planning

Rostering

Workforce coordination

NDIS Practice Standards

SCHADS Award

Microsoft Office

Communication

Organisation

Problem solving

Tools

FlowLogic

Microsoft Office

Job description

Orange Health Care in Queensland is seeking an experienced Rostering Manager to lead workforce planning, scheduling, and rostering across our Children's Services, NDIS, SIL, Community Nursing, DVA and Community Support programs.

You will develop and maintain rosters, coordinate shifts, manage vacancies, leave, emergencies, and ensure staffing allocations meet compliance and service requirements. A focus on reporting and continuous improvement is essential.