Rostering and Workforce Coordinator

Focused on Care; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Monthly RDO

Supportive team

Job summary

Focused on Care, a Queensland-based organisation, seeks a Workforce and Rostering Coordinator to lead our rostering team and forecast workforce needs using data. You will ensure rostering aligns with client plans and payroll requirements.

You will collaborate with HR, implement SCHADS award guidelines, and support NDIS, DVA, and NIISQ clients. The role requires strong leadership, attention to detail, and the ability to work in a high-volume environment with an agile approach.

Qualifications

• Qualifications in Workforce Management, HR, Business, Community Services, Disability or other related fields.
• Minimum of 2 years experience in a similar position.
• Ability to interpret and apply the SCHADS award.
• NDIS disability sector/healthcare experience.
• Strong attention to detail in a high-volume, dynamic environment.
• Able to communicate effectively, both verbally and in writing with a diverse range of people.
• Able to work independently and autonomously within a broader team.

Responsibilities

• Oversee rostering team and rostering system.
• Roster to client needs and plan.
• Ensure shifts are entered correctly for payroll and billing.
• Ensure rosters align with award requirements.
• Complete weekly and monthly reporting to Senior Leadership.
• Use data and reporting to predict staffing needs.
• Collaborate with HR to ensure workforce compliance.

Skills

Rostering management

Team leadership

Data reporting

Stakeholder communication

Education

Diploma or degree in a related field

Tools

Roster software

Excel

HRIS systems

Job description

We are seeking an experienced and passionate Workforce and Rostering Coordinator to join our Service Delivery team. You will oversee all aspects of rostering and be our go-to person for all rostering requirements as well as use data and reporting to forecast our workforce requirements.

Your duties will include:

• Overall management of our rostering team and system
• Ensuring we are rostering in line with a clients needs and plan
• Ensuring shifts are entered correctly for payroll and billing purposes
• Ensure rosters are aligned with award requirements
• Complete weekly and monthly reporting to the Senior Leadership team
• Oversight of workforce needs and changes through the use of data and reporting to predict staffing needs
• Work closely with the HR department to ensure workforce compliance

This role manages our rostering team who work from 8am to 8pm Monday to Sunday.

As a key member of theService Delivery team, you will build capacity and work in an agile manner.

Benefits and Salary

• Monthly RDO
• Passionate and supportive team

About You

• Qualifications in Workforce Management, HR, Business, Community Services, Disability or other related fields
• Minimum of 2 years previous experience in a similar position
• Ability to interpret and apply the SCHADS award
• NDIS disability sector/healthcare experience
• Strong attention to detail, adept at working in a high-volume, dynamic environment
• Able to communicate effectively, both verbally and in writing with a diverse range of people
• Able to work independently and autonomously without supervision and as part of a broader team
• A high level of motivation as well as excellent organisational and administrative abilities
• Strong leadership skills

About us

Focused on Care is a Queensland based organisation who providesindividualised, high-quality care to meet the evolving needs of our clients and the community.

Our focus on quality supports has seen the demand for our services expand throughout South-East and South-West Queensland and into Northern NSW. Throughout this growth we have remained committed to ensuring our clients goals are being met and the small-business feel of the organisation remains.

We support NDIS, DVA and NIISQ clients and pride ourselves on doing things differently and putting our clients at the centre of everything we do. We work hard to get to know both our clients and our team to ensure we match the right support worker with our clients to set everyone up for success.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.