Senior Rostering Coordinator

The Co-Group Limited; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary Packaging (up to $15,900)

Meal/entertainment benefit $2650 per/

EAP program for confidential counsell

Supportive and inclusive team culture

Charitable giving back to thecommunity

Job summary

The Co-Group Limited in NSW is seeking a Senior Rostering Coordinator to join our team. You will schedule support workers across NSW, match staff to client needs, and minimise overtime while respecting rest breaks.

You will work with partners, use rostering software, and prioritise a variable workload to deliver high-quality care. This role supports a compassionate, community-focused culture and provides opportunities to make a real difference.

Qualifications

• Minimum of 1 year of experience in high-volume rostering and scheduling.
• Experience with casual support workers preferred but not essential.
• Demonstrated accuracy and attention to detail with data entry.
• Knowledge of the SCHADS award highly regarded.
• Ability to prioritise a variable workload to meet high-priority requirements.

Responsibilities

• Scheduling support workers across NSW.
• Match an appropriately skilled and experienced worker to client care needs while respecting client requests.
• Schedule to minimise overtime and prevent rest break violations.
• Assist support workers to optimise their hours through creative scheduling.

Skills

High-volume rostering

Customer service

Data entry accuracy

Prioritisation under workload

SCHADS award knowledge

Tools

Rostering software

Job description

The Co-Group is a charitable, not-for-profit (NFP) organisation that works hand-in-hand with disability, aged care and community service organisations across Australia to connect them with the best workforce solutions.

About the role

Are you highly organised, solutions-focused, and thrive under pressure? We're currently seeking a Senior Rostering Coordinatorto join our dynamic team. The successful candidate will be responsible for working closely with our business partners, performing administrative duties, and assigning support workers to clients/participants to ensure we deliver high-quality services that meet their needs. .

Details and responsibilities of the role

Scheduling support workers across NSW

Ensure due diligence in matching an appropriately skilled and experienced Support Worker to the specific client care needs and respecting the client requests.

Scheduling in a manner to minimise overtime and violations of rest breaks.

Assisting Support Workers optimise their hours of work through creative scheduling.

Your Skills and Experience

To be successful in the role, you will require the following skills and experience:

Minimum of 1 year of experience in high volume rostering and scheduling, ideally within Aged Care, Disability or Community Services

Experience working with casual support workers is preferred but not essential.

Demonstrated high-level customer service skills

Proven experience utilising rostering software in the community services or health sector

Demonstrated accuracy and attention to detail with data entry.

Proven ability to prioritise a variable workload to ensure high-priority requirements are met.

Knowledge of the SCHADS award will be highly regarded.

Salary Packaging (up to $15,900, + meal/entertainment benefit $2650 per year)

A supportive and inclusive team culture

Access to our EAP program for confidential counselling

The chance to make a real difference in someone’s daily life

Know you’re working for a company that gives back to the community by donating surplus funds to Australian charities