Rostering Coordinator

Coast & Country Primary Care; Central Coast; Hybrid; AUD 34,000 - 55,000; Part time

Benefits offered by this job

Salary packaging benefits

Meal and entertainment expenses

Superannuation salary sacrifice

Discounts and offers

Employee Assistance Program

Job summary

Coast & Country Primary Care – Tuggerah NSW is seeking a Rostering Coordinator to support our NDIS team and participants with rostering and admin processes. The role handles day-to-day roster changes, unplanned leave, and schedule adjustments to ensure consistent, high-quality support services.

The position runs 3.00pm–8.00pm, Monday to Friday and includes on-call duties. Hybrid working arrangements are available.

Qualifications

• Qualifications in Business Administration or similar.
• Proven experience in a similar rostering/administrative role.
• Familiar with SCHADS, NDIS and WHS requirements (preferred).

Responsibilities

• Action referral requests for supports.
• Contact participants or carers to discuss suitable support times.
• Rostering of Direct Support Workers and maintaining home/community supports.
• Respond to enquiries regarding NDIS services.
• Ensure rostering practices meet SCHADS, NDIS and WHS requirements.

Skills

Communication with stakeholders

Time management

Prioritisation

NDIS knowledge

Education

Business Administration or similar

Tools

MS Office

Databases

Job description

Coast & Country Primary Care – Tuggerah NSW

Coast & Country Primary Care (CCPC) is an accessible and inclusive consumer-directed care and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales. Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.

At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.

At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.

About the role

The Rostering Coordinator plays a key role in supporting our NDIS team, participants, and direct support workforce through the effective coordination of rosters and administrative processes. This position is responsible for managing day-to-day roster changes, including unplanned leave, cancellations, and schedule adjustments, ensuring participants receive consistent and high-quality support services

The hours of the role are 3.00pm - 8.00pm Monday to Friday. The role also requires to be part of the on-call rolling roster to meet the needs of the rostering team.

Key responsibilities include but not limited to:

• Action referral requests for supports

Contact participants and/or carers to discuss suitable support times and make any required/requested changes to supports.

• Rostering of Direct Support Workersand maintaining home and community supports for participants
• Responding to enquiries regarding NDIS services
• Ensureall rostering practices meet withSCHADS award,NDISandWHS requirements

Key Selection Criteria

• Qualifications in Business Administration or similar.
• Experience in a similar position
• Experience with SCHADS Award interpretation preferred
• Proven ability to identify, prioritise and manage multiple tasks in an environment of competing demands
• Demonstrated ability to communicate sensitively and effectively to build rapport with stakeholders
• Working knowledge and demonstrated experience using databases, software and MS Office suite
• Applicants will be required to hold a NDIS Worker Check, a Criminal Record Check (issued within last 12 months) and Working with Children Check (WWCC).
• Flexible working arrangements (hybrid working module available)
• Laptop provided

Salary packaging benefits:

• package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
• package up to $2,650 of your meal and entertainment expenses annually per FBT year
• Salary Sacrifice Superannuation payments – boost your retirement savings
• Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
• Wellness benefits including Employee Assistance Program (EAP)
• Job stability & career development opportunities

Enquiries: Tina Swale, People & Culture Business Partner on 02 4365 2*** or **@ccpc.com.au