Scheduling & Roster Coordinator

My Guardian; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Onsite gym

Weekly Friday drinks and nibbles at Ho

Healthy snacks and refreshments

Career growth opportunities

Supportive and positive office culture

Job summary

My Guardian in Sydney Olympic Park is seeking a full-time on-site Care Coordinator to support aged and disability services. You will roster staff, liaise with clients and families, and ensure high-quality, person-centred care in a fast-paced environment.

You will work with Case Managers on care goals, assist with NDIS coordination, manage service delivery and budgets, and help maintain smooth office operations.

Qualifications

• Ability to work independently.
• Excellent communication and listening skills.
• Compassionate, patient and caring nature.
• High level of organisational skills.
• Proficient with Google Docs and able to learn business systems.
• Sound computer skills in Office and Excel.
• Able to work in a fast-paced environment.

Responsibilities

• Coordinate staff rostering and scheduling to ensure shifts are covered.
• Build relationships with clients and families for high-quality service.
• Provide on-call support on a rotating roster for urgent changes.
• Work with clients, carers and Case Managers to meet care goals and outcomes.
• Assist with NDIS and aged care coordination, including service delivery and budgets.
• Coordinate client-related services and resources, including maintenance and supplies.
• Support office operations, including records management and communication.

Skills

Independence

Communication

Compassion

Organisational skills

Google Docs

Excel

Office familiarity

Tools

Google Docs

Microsoft Excel

Microsoft Office

Job description

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

• Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
• Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
• Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
• Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
• Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
• Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
• Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

• Ability to work independently
• Excellent communication and listening skills
• Compassionate, patient, and caring nature
• High level of organisational skills
• Competent using Google Docs and able to learn business systems quickly
• Sound computer skills in Office and Excel (or similar)
• Able to work in a fast-paced environment.

Why join us?

• Competitive salary package
• Career growth opportunities
• Onsite gym
• Supportive and positive office culture
• Weekly Friday afternoon drinks and nibbles at Head Office
• Healthy snacks and refreshments

If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.

Please note that only shortlisted candidates will be contacted.