Senior Retail Supervisor — Lead Store Ops & Team

Bunnings Warehouse; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Bunnings Warehouse in Melbourne is seeking a Senior Supervisor to be at the heart of the store, driving customer experience and team success daily. You will partner with the leadership team to keep the store safe, well-stocked and ready for customers, while elevating your leadership skills.

This full-time role requires flexibility across morning, day and evening shifts seven days a week to deliver the best experience.

Qualifications

• Experience in a retail or customer-facing leadership or supervisory role.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.
• Availability to work across a rotating roster, including mornings, days and evenings.

Responsibilities

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing
• Resolve customer queries in a practical, helpful way that builds trust and loyalty
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job

Skills

Retail leadership

Team coaching

Communication

Job description

Bunnings Warehouse in Melbourne is seeking a Senior Supervisor to be at the heart of the store, driving customer experience and team success daily. You will partner with the leadership team to keep the store safe, well-stocked and ready for customers, while elevating your leadership skills.

This full-time role requires flexibility across morning, day and evening shifts seven days a week to deliver the best experience.