Senior Remote Automation & Support Engineer

Bupa Anz; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Rockwell Automation in Australia seeks a Remote Support Engineer to join the Remote Support Services team in Hawthorn, Melbourne. You will deliver expert technical support for controllers, visualization, industrial networks, and condition monitoring, guiding customers to resolve complex automation challenges.

The role emphasizes strong problem-solving, clear communication, and collaboration with global teams to ensure optimal performance and uptime across customer sites.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• Experience providing technical support in industrial automation environments.
• Strong troubleshooting and client communication skills.

Responsibilities

• Provide technical support for Rockwell Automation hardware and software portfolios across controllers, visualization, and networks.
• Collaborate with global teams to resolve complex automation challenges and ensure system uptime.

Skills

Remote support

Industrial automation

Troubleshooting

Customer communication

Education

Bachelor's degree in Electrical Engineering

Tools

Rockwell Automation Studio 5000/RSLogix

FactoryTalk

Job description

Rockwell Automation in Australia seeks a Remote Support Engineer to join the Remote Support Services team in Hawthorn, Melbourne. You will deliver expert technical support for controllers, visualization, industrial networks, and condition monitoring, guiding customers to resolve complex automation challenges.

The role emphasizes strong problem-solving, clear communication, and collaboration with global teams to ensure optimal performance and uptime across customer sites.