Controls By Design: Senior Risk & Automation Lead

Bupa Anz; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Rockwell Automation in Australia seeks a Remote Support Engineer to join the Remote Support Services team in Hawthorn, Melbourne. You will deliver expert technical support for controllers, visualization, industrial networks, and condition monitoring, guiding customers to resolve complex automation challenges.

The role emphasizes strong problem-solving, clear communication, and collaboration with global teams to ensure optimal performance and uptime across customer sites.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• Experience providing technical support in industrial automation environments.
• Strong troubleshooting and client communication skills.

Responsibilities

• Provide technical support for Rockwell Automation hardware and software portfolios across controllers, visualization, and networks.
• Collaborate with global teams to resolve complex automation challenges and ensure system uptime.

Skills

Remote support

Industrial automation

Troubleshooting

Customer communication

Education

Bachelor's degree in Electrical Engineering

Tools

Rockwell Automation Studio 5000/RSLogix

FactoryTalk

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are seeking a Remote Support Engineer to join our Remote Support Services (RSS) team based in Hawthorn, Melbourne.

In this role, you will provide technical support for Rockwell Automation's hardware and software portfolio, helping customers resolve complex automation challenges across controllers, visualization, industrial networks, condition monitoring, and related technologies. This is an excellent