Senior Property Manager/Team Leader

seek.com.au; Lane Cove; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Seek is seeking a Senior Property Manager to oversee a residential portfolio of ~130 properties and provide leadership within the Property Management team. You will work across offices in Turramurra and Lane Cove, building strong relationships with landlords and tenants while ensuring operational excellence.

Ideal candidates are proactive, organized, and comfortable taking the lead on complex tenant issues, reporting, and team mentorship in a fast-paced agency environment.

Qualifications

• Demonstrated leadership in a property management team.
• Excellent client-facing communication and relationship-building.
• Strong organisational skills with attention to detail.

Responsibilities

• Oversee a residential portfolio of ~130 properties.
• Provide leadership and day-to-day support to a small Property Management team.
• Build strong relationships with landlords and tenants; ensure high service levels.
• Manage repairs, maintenance, inspections, and reporting.
• Liaise with leasing and administration teams to ensure smooth operations.
• Mentor junior team members and contribute to process improvements.

Skills

Leadership

Client focus

Communication

Organization

Property management

Tenant relations

Job description

Are you a Senior Property Manager ready to step into a role with more autonomy, and leadership? This role is perfect for an experienced property management professional who is proactive, organised, and not afraid to pick up the phone. As a Senior Property Manager, you'll not only manage a well-maintained portfolio but also play a key leadership role within our Property Management team, helping drive performance, support team members, and contribute to the ongoing growth of the department.

You’ll be the key point of contact for landlords and tenants, ensuring properties are managed to the highest standard while providing a seamless client experience.

If you thrive in a fast-paced environment, enjoy working with people, and take pride in creating positive outcomes, we’d love to hear from you.

About the Role

As Senior Property Manager, you will oversee a residential portfolio of approximately 130 properties and provide leadership and day-to-day support to a small Property Management team working across offices in Turramurra and Lane Cove. Working closely with landlords, tenants and internal team members, you will help ensure exceptional service delivery, operational efficiency, and a positive team culture.

With accounts, administration and leasing support, your responsibilities will include:

Building strong relationships with landlord clients through regular communication and exceptional service

Managing communication with tenants

Managing repairs, maintenance, quotes, and renovation works

Completing outgoing inspections

Conducting routine inspections with a strong eye for detail

Keeping landlords informed throughout the leasing process with regular updates, in conjunction with the Leasing Team

Managing rental arrears, breach notices, lease renewals, and rent reviews in line with legislation

Preparing documentation for shared tenancy changes and tribunal matters

Representing landlords at tribunal hearings where required

Liaising with the Leasing Consultant to ensure properties are accurately marketed

Completing weekly and monthly reporting requirements

Providing guidance, support, and mentoring to junior team members

Assisting with workflow management, prioritisation, and team accountability

Contributing to training, continuous improvement, and best-practice property management processes

Attending and contributing to team meetings, training sessions, and leadership discussions

We're Looking for Someone Who Is:

Highly client-focused with excellent communication skills

Comfortable picking up the phone and having proactive conversations

Organised, efficient, and able to manage competing priorities

A natural leader who enjoys mentoring, coaching, and supporting others

Solutions-focused with a positive attitude

Knowledgeable in current tenancy legislation and compliance requirements

Able to lead by example and foster a positive, high-performance team culture

Professional, reliable, and detail-oriented

Why Join Us?

Opportunity to step into a leadership role and make an impact

Supportive and collaborative team culture

Ongoing training and professional development

Opportunity to grow within a respected and expanding agency

Fast-paced and rewarding environment

Work with a team that values communication, accountability, leadership, and exceptional customer service