Team Leader - Property Management

MICM; Melbourne; Presencial; AUD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary with benefits

Ongoing training and development

Career progression opportunities

Collaborative team culture

Modern systems and processes

Resumo da oferta

MICM is seeking an experienced Senior Property Manager to step into a Team Leader role in Melbourne. You will lead and develop a high-performing Property Management team, coaching Property Managers while ensuring exceptional service to landlords, tenants and stakeholders.

Key responsibilities include leading, mentoring, driving performance, managing complex tenancy matters, and ensuring compliance with legislation and company procedures. A proactive, collaborative leader is essential.

Qualificações

• Residential Property Management experience.
• Knowledge of Residential Tenancies Act.
• Leadership or coaching experience.
• Strong communication and relationship-building.
• Proactive solutions-focused approach.
• Strong organizational and time management.

Responsabilidades

• Lead and mentor a team of Property Managers and support staff.
• Drive team performance and service excellence.
• Assist with complex tenancy matters and escalations.
• Ensure compliance with legislation and procedures.
• Monitor portfolio performance and arrears.
• Build relationships with landlords and clients.
• Support growth initiatives and client retention.
• Foster a positive, collaborative team culture.

Conhecimentos

Property management

Leadership

Communication

Formação académica

Agent's Representative Certificate

Descrição da oferta de emprego

Are you an experienced Senior Property Manager ready to step into leadership, or an established Team Leader looking for your next challenge?

Join a respected and high-performing property management team where you'll have the opportunity to lead, coach and develop Property Managers while driving exceptional service outcomes for landlords, tenants and stakeholders.

What You'll Be Doing

As Team Leader, you'll play a key role in overseeing the day-to-day operations of a team within the Property Management department while supporting and developing that team.

Key responsibilities include:

• Leading, mentoring and motivating a team of Property Managers and support staff
• Driving team performance, productivity and service excellence
• Assisting with complex tenancy matters and escalations
• Ensuring compliance with relevant legislation and company procedures
• Monitoring portfolio performance, arrears and key operational metrics
• Building and maintaining strong relationships with landlords and clients
• Supporting business growth initiatives and client retention strategies
• Creating a positive, collaborative and high-performing team culture

About You

To succeed in this role, you'll bring:

• Extensive experience in residential Property Management
• Strong knowledge of the Residential Tenancies Act
• Previous leadership, mentoring or coaching experience
• Exceptional communication and relationship-building skills
• A proactive and solutions-focused approach
• Strong organisational and time management abilities
• Agent's Representative Certificate or equivalent qualification

What's On Offer?

• Competitive salary package with amazing staff benefits
• Ongoing training and professional development
• Career progression opportunities within a growing business
• Collaborative and supportive workplace culture
• Modern systems and processes to help you succeed