Senior Property Manager

McGrath Estate Agents; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Work from home flexibility

Km reimbursement

Job summary

McGrath Epping Office is seeking a Property Manager to oversee a 160-property portfolio, backed by a supportive team and a dedicated leasing and new business group. You’ll report to a Team Leader and Head of Property Management, ensuring strong landlord-tenant relationships with compliant, high-quality service.

Role involves end-to-end management, conflict resolution, and collaboration with the leasing team to minimise vacancies while staying up-to-date with market trends and regulations.

Qualifications

• NSW Certificate of Registration and driver's license required.
• Residential property management experience required.
• Excellent communication and problem-solving skills.
• Awareness of current legislation and market trends.
• Ability to manage deadlines and adapt to change.

Responsibilities

• End-to-end management of a portfolio of 160 properties.
• Oversee tenant communications, repairs, lease renewals, arrears and inspections.
• Coordinate with leasing team to minimise vacancies.
• Use Property Me to manage day-to-day operations.
• Build strong landlord and tenant relationships with legislative guidance.
• Provide solution-focused conflict resolution and customer service.
• Ensure compliance with regulations and company standards.

Skills

Communication skills

Conflict resolution

Empathy

Relationship building

Legislative knowledge

Multitasking

Property software

Education

NSW Certificate of Registration

Driver's license

Tools

Property Me

Job description

McGrath Epping Office are looking for a Property Manager to join their supportive, high performing offices. This exciting opportunity involves managing a well-maintained portfolio of 160 properties, with the full support of a dedicated leasing and new business team. You'll also benefit from the guidance of a Team Leader and the Head of Property Management.

You will be confident in managing a portfolio end-to-end, with the ability to build and maintain relationships with our tenants and landlords. We are seeking a solution orientated individual with experience in conflict resolution. If you're passionate about property management and thrive in a collaborative, supportive environment, we’d love to hear from you!

Role and Responsibilities:

End-to-end management of a portfolio of 160 properties;

Oversee all aspects of property management, including tenant communication, repairs and maintenance, lease renewals, arrears management, routine inspections, and exit reports;

Work closely with the leasing team for smooth tenant transitions and minimise vacancy periods;

Use dedicated PM software (Property Me) to manage day-to-day operations, ensuring timely and accurate management of property-related tasks;

Build and maintain strong relationships with landlords and tenants, providing professional and accurate legislative advice where required;

Provide a solution-focused approach to resolve conflicts and deliver excellent customer service;

Ensure compliance with industry regulations and company standards;

Skills and Experience:

Hold a current New South Wales Certificate of Registration and Drivers License;

Previous experience in residential property management;

An empathetic nature, strong communication skills and a solution oriented approach;

Equipped with legislative knowledge, and the ability to stay up to date with market trends and changes;

Ability to manage multiple deadlines, with the ability to be resilient and adaptable to change;

Software and computer proficiency, and the competence to learn new systems quickly;

Why McGrath?

• Support from the head of Property Management, offshore administration, and leasing team to assist you with your daily operation;
• Working within an office that promotes team & culture (bi-monthly team outings, EOFY celebrations, Christmas party, birthday & anniversary celebrations, internal awards and recognition);
• Work from home flexibility & Km reimbursement;