Senior Project Manager (Ecommerce)

Ecommerce; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Aquent is partnering with a leading global tech company to recruit a Client Solutions Manager for eCommerce in Sydney. You will shape advertising strategies, manage key client relationships, and drive revenue growth across a portfolio of brands in the digital commerce space.

You’ll rely on deep platform advertising expertise, data analytics, and AI-enabled insights to optimize campaigns, deliver measurable results, and educate clients on the latest product developments and best practices.

Qualifications

• 5+ years in performance marketing or client solutions.
• Experience with direct response and D2C ecommerce is preferred.
• Proven ability to translate data into actionable insights.

Responsibilities

• Cultivate and expand relationships with key client stakeholders and agency partners.
• Inform strategic direction using platform advertising, create measurement solutions, optimize campaigns by KPIs.
• Advise on advanced advertising solutions, integrations, and real-time optimizations.
• Oversee revenue delivery, track spend, and ensure revenue recognition for your portfolio.
• Translate data into insights with analytics dashboards to guide client strategies.
• Identify upsell opportunities with internal partners to drive incremental revenue.
• Educate clients on new product developments and best practices in digital advertising.

Skills

Digital advertising

Data analytics

AI tools in marketing

Ad-tech expertise

Client relationship management

Tools

Advertising platforms

Campaign management tools

Analytics dashboards

Job description

Client Solutions Manager, eCommerce [213707]

Aquent is partnering with a leading global technology company at the forefront of connecting billions of people worldwide. This innovative organization is dedicated to building communities and bringing the world closer together through groundbreaking products and platforms. As a strategic partner, Aquent helps this company attract exceptional talent who will drive forward their mission and significantly impact their vast ecosystem of users and advertisers.

We are seeking a dynamic and results-oriented professional to join a high-performing team focused on empowering businesses in the rapidly evolving digital commerce landscape. This is an incredible opportunity to make a tangible impact by shaping advertising strategies, fostering strong client relationships, and driving significant revenue growth for some of the world’s most recognized brands. You will be at the heart of guiding clients through complex digital challenges, leveraging cutting-edge tools, and contributing directly to their success in the e-commerce space.

Key Responsibilities

• Cultivate and expand robust relationships with key client stakeholders and agency partners, acting as a trusted advisor.
• Leverage deep expertise in platform advertising to inform strategic direction, develop effective measurement solutions, and optimize campaign structures aligned with client key performance indicators.
• Provide expert consultation on sophisticated advertising solutions, seamless integrations, and real-time campaign optimizations to maximize client outcomes.
• Oversee revenue delivery, meticulously track account spend, and ensure accurate revenue recognition for your portfolio of clients.
• Translate complex data into actionable insights, utilizing advanced analytics and dashboards to inform client strategies and demonstrate value.
• Collaborate closely with internal partners to proactively identify and pursue upsell opportunities, contributing directly to incremental revenue growth.
• Empower clients and agencies through comprehensive education on the latest product developments and industry best practices in digital advertising.

What You’ll Bring

To thrive in this role, you will possess a strong blend of strategic thinking, client-facing acumen, and deep technical understanding of digital advertising. Your ability to drive performance and foster growth will be paramount.

• Proven experience as a Client Solutions Manager or similar role within digital performance marketing.
• Hands-on expertise and proficiency in using leading advertising platform tools, specifically for campaign management and optimization.
• A minimum of 5-6 years of experience in performance marketing, with a preference for candidates bringing 8-10 years of extensive experience.
• Demonstrated success in Direct Response marketing and a solid understanding of the D2C e-commerce ecosystem.
• Strong background in ad-tech, data & analytics, with the ability to derive and present data-driven insights.
• Familiarity with applying AI tools and methodologies to enhance performance marketing strategies.

Desired Backgrounds & Experience

• Experience gained from independent agencies or client-side roles at major competitor platforms.
• Previous roles such as Head of Performance, Growth Lead, or Digital Performance Marketing Specialist are highly valued.
• Experience in managing complex client relationships and driving strategic outcomes.
• This is a 12-month contract opportunity.