Building Solutions Account Manager – Smart Buildings Growth

Ydu Jc Air Cond & Ref Inc.- Dubai; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Aquent is partnering with a leading global technology company to hire a Client Solutions Manager for eCommerce. You will guide client relationships, shape advertising strategies, and drive revenue while leveraging data analytics and AI to optimize campaigns across channels.

Ideal candidates have 5–6+ years in performance marketing, hands-on experience with advertising platforms, and a strong ability to translate data into actionable insights. This is a 12-month contract opportunity.

Qualifications

• Proven ability to manage client relationships and translate briefs into delivery plans.
• Strong understanding of platform advertising and measurement.
• Skilled at turning data into actionable insights and dashboards.
• Experience applying AI tools to optimize marketing workflows.
• Track record in direct response or performance marketing is a plus.

Responsibilities

• Lead day-to-day client relationships and shape briefs for projects.
• Present creative strategy and outputs clearly to clients.
• Partner with design, campaign, and strategy teams to deliver cohesive work.

Skills

Client management

Campaign strategy

Advertising platforms

Data analytics

AI tools adoption

Tools

Streamtime

Job description

Are you a sharp, confident leader ready to make a significant impact by owning key client accounts and bringing bold creative visions to life? This is a hands-on, fast-paced opportunity where you will be instrumental in shaping client relationships, defining project briefs, and orchestrating the seamless delivery of high-volume creative assets across diverse multi-channel campaigns. You’ll be at the heart of a collaborative, cross-functional team, working closely with design, campaign, and strategy specialists to produce truly coherent and impactful work.

Key Responsibilities

• Lead day-to-day client relationships, taking and shaping briefs for small to medium-sized projects.
• Present creative and design work clearly, confidently, and persuasively to clients.
• Act as a trusted partner, solving unique client problems creatively and proactively.

Project & Production Management

• Own end-to-end delivery: scope, timelines, workflow planning, and output quality across multi-channel campaigns.
• Manage high-volume rollouts and production across campaign assets, presentations, social, print, and digital formats.
• Maintain rigorous attention to detail and brand consistency across large suites of assets and amends.
• Manage quoting, proposals, commercial decisions, and external suppliers/freelancers.
• Spot delivery roadblocks early and resolve them with speed and confidence.
• Work efficiently across multiple fast-moving projects, balancing speed, quality, and deadlines.
• Actively leverage AI and automation tools to enhance delivery speed and work quality.
• Mentor and support junior team members through day-to-day execution.
• Bring a hands-on, reliable, and collaborative energy to the team culture.

What You’ll Bring

• Proven track record working in a design, creative, or branding agency environment.
• Demonstrated experience managing projects from initial idea/concept through to implementation and final rollout.
• A natural aptitude for adopting AI tools to streamline workflows.
• A strong eye for visual design and a genuine passion for creative output.
• Highly organised, proactive, and able to work independently with minimal oversight while keeping clear communication channels open.

Bonus Points

• Experience with Streamtime (or similar project management software).

Diversity & Inclusion

We are committed to creating an inclusive environment for all team members and do not discriminate on any basis. We strongly encourage applications from First Nations peoples, women, people living with a disability, LGBTQIA+ individuals, and candidates from culturally diverse backgrounds. If you require any reasonable accommodations during the recruitment process, please let us know in confidence.

Client Solutions Manager, eCommerce [213707]

Aquent is partnering with a leading global technology company at the forefront of connecting billions of people worldwide. This innovative organization is dedicated to building communities and bringing the world closer together through groundbreaking products and platforms. As a strategic partner, Aquent helps this company attract exceptional talent who will drive forward their mission and significantly impact their vast ecosystem of users and advertisers.

We are seeking a dynamic and results-oriented professional to join a high-performing team focused on empowering businesses in the rapidly evolving digital commerce landscape. This is an incredible opportunity to make a tangible impact by shaping advertising strategies, fostering strong client relationships, and driving significant revenue growth for some of the world's most recognized brands. You will be at the heart of guiding clients through complex digital challenges, leveraging cutting-edge tools, and contributing directly to their success in the e-commerce space.

Key Responsibilities

• Cultivate and expand robust relationships with key client stakeholders and agency partners, acting as a trusted advisor.
• Leverage deep expertise in platform advertising to inform strategic direction, develop effective measurement solutions, and optimize campaign structures aligned with client key performance indicators.
• Provide expert consultation on sophisticated advertising solutions, seamless integrations, and real-time campaign optimizations to maximize client outcomes.
• Oversee revenue delivery, meticulously track account spend, and ensure accurate revenue recognition for your portfolio of clients.
• Translate complex data into actionable insights, utilizing advanced analytics and dashboards to inform client strategies and demonstrate value.
• Collaborate closely with internal partners to proactively identify and pursue upsell opportunities, contributing directly to incremental revenue growth.
• Empower clients and agencies through comprehensive education on the latest product developments and industry best practices in digital advertising.

What You’ll Bring

To thrive in this role, you will possess a strong blend of strategic thinking, client-facing acumen, and deep technical understanding of digital advertising. Your ability to drive performance and foster growth will be paramount.

• Proven experience as a Client Solutions Manager or similar role within digital performance marketing.
• Hands-on expertise and proficiency in using leading advertising platform tools, specifically for campaign management and optimization.
• A minimum of 5-6 years of experience in performance marketing, with a preference for candidates bringing 8-10 years of extensive experience.
• Demonstrated success in Direct Response marketing and a solid understanding of the D2C e-commerce ecosystem.
• Strong background in ad-tech, data & analytics, with the ability to derive and present data-driven insights.
• Familiarity with applying AI tools and methodologies to enhance performance marketing strategies.

Desired Backgrounds & Experience

• Experience gained from independent agencies or client-side roles at major competitor platforms.
• Previous roles such as Head of Performance, Growth Lead, or Digital Performance Marketing Specialist are highly valued.
• Experience in managing complex client relationships and driving strategic outcomes.
• This is a 12-month contract opportunity.