Senior Practice Administrator

ONEFOCUS CONSOLIDATED PTY LTD; Traralgon; On-site; AUD 65,000 - 90,000; Full time

Job summary

ONEFOCUS CONSOLIDATED PTY LTD, based in Traralgon, is seeking a Senior Practice Administrator to coordinate a broad range of administrative tasks for a team of nine accounting professionals and advisors. This role ensures efficient operations and delivers high-quality client service.

You will manage client inquiries, onboarding, document handling, and liaison with external bodies such as ASIC and the ATO, while supporting billing and records management.

Qualifications

• Highly organised and efficient.
• Exceptional accuracy with strong attention to detail.
• Able to manage competing priorities effectively.
• Comfortable working independently with minimal supervision.
• Professional, reliable and accountable.
• Confident communicating with clients and external stakeholders.
• Able to consistently complete a high volume of work while maintaining quality standards.
• Proactive and willing to take ownership of outcomes.
• Previous experience in an accounting, legal or professional services environment.
• Experience dealing with ASIC and ATO administration.

Responsibilities

• Managing incoming client enquiries by phone, email and in person.
• Coordinating workflow and supporting our professional team.
• Preparing engagement documents and client correspondence.
• Client onboarding and maintaining client records.
• Liaising with the ATO, ASIC and other external organisations.
• Managing electronic document systems and practice databases.
• Monitoring outstanding client information and follow-ups.
• Assisting with billing and debtor management.
• General office administration and operational support.
• Maintaining data accuracy and document quality.

Skills

Highly organized

Attention to detail

Prioritisation

Independent worker

Client communication

Data accuracy

Education

Experience in accounting/legal/professional services environment

Tools

ASIC/ATO administration

Job description

As the Senior Practice Administrator, you will coordinate and manage a wide range of administrative functions across the practice. You will be the sole administration professional supporting a team of nine accountants and advisors, playing a critical role in ensuring the business operates efficiently and clients receive outstanding service.

Key responsibilities

Managing incoming client enquiries by phone, email and in person

Coordinating workflow and supporting our professional team

Preparing engagement documents and client correspondence

Client onboarding and maintaining client records

Liaising with the ATO, ASIC and other external organisations

Managing electronic document systems and practice databases

Monitoring outstanding client information and follow-ups

Assisting with billing and debtor management

General office administration and operational support

Maintaining data accuracy and document quality

About you

Highly organised and efficient

Exceptionally accurate with strong attention to detail

Able to manage competing priorities effectively

Comfortable working independently with minimal supervision

Professional, reliable and accountable

Confident communicating with clients and external stakeholders

Able to consistently complete a high volume of work while maintaining quality standards

Proactive and willing to take ownership of outcomes

Previous experience in an accounting, legal or professional services environment

Experience dealing with ASIC and ATO administration

About us

We are a respected accounting and business advisory firm based in Traralgon, providing accounting, taxation and advisory services to businesses, investors and families throughout Gippsland and beyond.

A genuinely important role within the business

Significant autonomy and responsibility

Supportive and professional team culture

Modern systems and technology

Long-term career opportunity

Competitive remuneration based on experience and capability