Senior Platform Reliability Lead – North Wealth

AMP; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

AMP is seeking a Production Support Principal to lead the stability and performance of its North platform and related technology services. You will drive incident management, resilience and operational improvements in collaboration with internal teams and partners.

The role requires senior leadership experience in production support or platform operations and the ability to translate technical issues into clear business impacts for stakeholders.

Qualifications

• Significant leadership experience across Production Support or platform operations.
• Experience owning highly available production services in complex environments.

Responsibilities

• End-to-end accountability for stability, resilience, availability and performance of AMP's North platform and services.
• Senior escalation point during major incidents with root-cause analysis and addressing technical debt.
• Set standards for operational excellence with managed service providers and partners.

Skills

Leadership

SRE

Incident management

Cloud & hybrid

Job description

AMP is seeking a Production Support Principal to lead the stability and performance of its North platform and related technology services. You will drive incident management, resilience and operational improvements in collaboration with internal teams and partners.

The role requires senior leadership experience in production support or platform operations and the ability to translate technical issues into clear business impacts for stakeholders.