Core Platform Lead - Stability, Resilience & Mentorship

HBF Health Limited; Western Australia; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

HBF Health Limited seeks a Core Lead to own and advance our core insurance platforms—E5, InRule and Ensure. This hands-on senior technical role combines leadership with strategic oversight of stability, performance, resilience and change governance across technology teams.

You will lead lifecycle management, incident and problem management, observability, and platform controls while mentoring a small team and coordinating with Vendors and Enterprise Architecture.

Qualifications

• Experience leading enterprise platform operations in a regulated environment.
• Ability to influence teams and communicate risk to non-technical stakeholders.
• Hands-on technical capability with core business systems.
• Experience with incident and problem management, monitoring and observability.
• Proven leadership and mentorship across technical teams.
• Experience managing vendor performance and SLAs.

Responsibilities

• Take technical ownership of E5, InRule and Ensure; drive stability and lifecycle management.
• Lead platform upgrades and debt reduction.
• Own operational health of batch processing and file transfers.
• Strengthen monitoring with Dynatrace and Splunk.
• Lead technical response to major incidents and root cause analysis.
• Assess changes/releases for technical and non-functional requirements.
• Strengthen resilience, business continuity and disaster recovery readiness.
• Manage technical controls, vulnerabilities, access and remediation per risk/compliance.
• Lead and grow technical capability across Core Platforms.

Skills

Technical leadership

Platform ownership

Incident management

Observability

Stakeholder engagement

Vendor management

Mentoring

Automation advocacy

Tools

Dynatrace

Splunk

ServiceNow

Civica Ensure

InRule

E5

CI/CD pipelines

Job description

HBF Health Limited seeks a Core Lead to own and advance our core insurance platforms—E5, InRule and Ensure. This hands-on senior technical role combines leadership with strategic oversight of stability, performance, resilience and change governance across technology teams.

You will lead lifecycle management, incident and problem management, observability, and platform controls while mentoring a small team and coordinating with Vendors and Enterprise Architecture.