Senior Ops Leader - Electronic Security Delivery

PRA; Sydney; Presencial; AUD 180.000 - 260.000; Jornada completa

Descripción de la vacante

PRA, based in Sydney, seeks an experienced General Manager - Operations to lead delivery operations across the region. The role focuses on unifying people, projects, service delivery and financial performance to deliver exceptional results.

You will work closely with the General Manager - Electronics to own the operational engine, ensuring projects are completed safely, on time and within budget while maintaining high quality and customer service.

Formación

• Proven experience leading an electronic security or technical services business.
• Strong commercial acumen with accountability for gross margin and P&L.
• Solid understanding of electronic security systems (access control, CCTV, intrusion).
• Experience managing project management, service and technical teams.
• Experience with government and enterprise contracts and subcontractors.
• Current NSW Security Licence is essential.
• Leadership, communication and stakeholder management skills.

Responsabilidades

• Leading installation, service delivery, project management, commissioning and technical support operations.
• Driving divisional performance, profitability and gross margin.
• Managing labor utilisation, subcontractors, project costs and commercial governance.
• Overseeing progress claims, client approvals, invoicing and major government and enterprise accounts.
• Developing and mentoring senior delivery leaders and building high-performing teams.
• Improving operational processes, service performance and customer outcomes.
• Growing recurring revenue across preventative maintenance and service operations.
• Maintaining compliance with NSW security industry regulations, WHS requirements and relevant standards.

Conocimientos

Leadership

Strategic thinking

Stakeholder management

Communication

Herramientas

Simpro

ERP systems

Descripción del empleo

PRA, based in Sydney, seeks an experienced General Manager - Operations to lead delivery operations across the region. The role focuses on unifying people, projects, service delivery and financial performance to deliver exceptional results.

You will work closely with the General Manager - Electronics to own the operational engine, ensuring projects are completed safely, on time and within budget while maintaining high quality and customer service.