Senior Operations Analyst

Transport for NSW; Sydney; Vor Ort; AUD 90.000 - 130.000; Vollzeit

Zusammenfassung

Transport for NSW is seeking a Senior Operations Analyst to provide expert support across enterprise application environments, with a strong SAP focus, ensuring stability and continuous improvement of critical business systems.

You will monitor and optimise application performance, lead incident and problem management, and drive operational excellence across cloud and DevOps-enabled platforms utilizing Azure and AWS, Java and C++ within multi-vendor contexts.

Qualifikationen

• Experienced operations professional with SAP focus across enterprise applications.
• Strong analytical capability to interpret system performance data and trends.

Aufgaben

• Provide expert support across enterprise applications with SAP focus.
• Monitor and optimize application performance.
• Lead incident and problem management activities.
• Drive operational excellence across cloud and DevOps-enabled platforms (Azure/AWS).
• Maintain high service availability and support digital transformation initiatives.
• Balance day-to-day priorities with strategic improvements to reduce risk and enhance service outcomes.

Kenntnisse

Analytical skills

Stakeholder communication

Multi-vendor collaboration

Tools

SAP

Equip

Ariba

ABAP

Basis

Azure

AWS

Java

C++

DevOps

Jobbeschreibung

You want to create a supportive culture where people perform and grow beyond their job.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll:

We are seeking a Senior Operations Analyst to provide expert support across enterprise application environments, with a strong SAP operational focus, ensuring stability, performance, and continuous improvement of critical business systems.

You will monitor and optimise application performance, lead incident and problem management activities, and drive operational excellence across cloud and DevOps-enabled platforms, leveraging technologies such as Azure, AWS, and modern development stacks.

Working closely with technical teams, vendors, and business stakeholders, you will maintain high service availability, support digital transformation initiatives, and balance day-to-day operational priorities with strategic improvements to reduce risk and enhance service outcomes.

For more information on this position and business unit, view the role descriptionand information pack.

About you

The ideal candidate is an experienced operations professional with strong expertise in enterprise applications, particularly within SAP ecosystems (including Equip, Ariba, ABAP, and Basis), and broader cloud-based environments across Azure and AWS.

You bring deep technical capability across modern technologies such as Java, C++, and DevOps practices, combined with strong analytical skills to interpret system performance data, identify trends, and drive continuous improvement.

A self-starter and collaborative team player, you are a confident communicator who can influence stakeholders, work across multi-vendor environments, and manage competing priorities to deliver reliable, high-quality operational outcomes.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

Applications close 11:59 PM Friday 3 July 2026.

For more information about this role, please contact ***********@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Operations Manager, ERP, SAP, Java, Web Design, Operations, Technology, Creative