Technical Delivery Manager

Transport for NSW; Sydney; On-site; AUD 158,000 - 177,000; Full time

Job summary

Transport for NSW seeks a senior technology delivery leader to drive end-to-end technical delivery of complex initiatives across SAP, Rail systems, and enterprise platforms. You will be the key accountability for solution delivery across concurrent programs, ensuring alignment to architecture, roadmaps, and business outcomes while managing dependencies, governance, risk, and stakeholder communication.

You’ll work across legacy and modern environments, overseeing delivery quality and translating

Qualifications

• Experience in enterprise delivery environments across SAP, Rail systems, or large-scale ecosystems.
• Delivery of end-to-end technical programs with enterprise architecture and modern delivery methods.
• Experience managing cross-program dependencies and multi-stream delivery.
• Strong governance, risk management and compliance capabilities.

Responsibilities

• Drive end-to-end technical delivery of complex initiatives across SAP, Rail systems, and enterprise platforms.
• Be the accountable lead for solution delivery across concurrent programs and workstreams.
• Oversee technical governance, assurance, and compliance across lifecycles.
• Translate complex technical concepts into clear business language for executives.

Skills

Technology delivery leadership

Enterprise architecture

SAP / Rail systems

Cross-functional leadership

Job description

Job category:Information & Communication Technology

Job location:

Burwood, NSW, AU, 2134

Job reference number:107298

Employment type:Permanent Full-Time

Salary range:$158393.0-$177399.0

You can be part of the team that enables significant service improvements for our people.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

This is a senior technology leadership opportunity responsible for driving the end-to-end technical delivery of complex initiatives across SAP, Rail systems, and enterprise platform environments within Transport for NSW.

The role acts as the key point of accountability for solution delivery across multiple concurrent programs and workstreams, ensuring alignment to enterprise architecture, strategic roadmaps, operational requirements, and business outcomes.

You will provide leadership across large-scale technology initiatives, ensuring solution integrity across integrated systems, platforms, and delivery streams spanning both legacy and modern environments. This includes overseeing technical decision-making to ensure solutions are scalable, resilient, secure, and aligned with long-term modernisation objectives.

A key focus of the role is managing complex dependencies and integrations across platforms, backend services, APIs, vendors, and operational systems. You will proactively govern delivery sequencing, identify interdependencies early, and mitigate technology delivery risks to ensure smooth implementation and operational continuity.

You will lead technical governance, assurance, and compliance activities, embedding risk controls, quality checkpoints, and governance practices across delivery lifecycles. The role requires ensuring compliance with NSW Government ICT, cyber security, audit, and enterprise governance standards, while maintaining transparency and clear escalation pathways for critical issues.

The role also drives delivery excellence across multiple projects, BAU streams, and platform uplift initiatives, coordinating architecture, data, testing, release, and service management activities to ensure consistent delivery outcomes. You will oversee capacity planning, prioritisation, and pipeline management across a complex portfolio.

You will work closely with senior stakeholders across business and technology functions, translating complex technical concepts, constraints, and risks into clear business language to support strategic decision-making and prioritisation.

For more information on this position and business unit, view the role descriptionand information pack.

About you

You are an experienced technology delivery leader with strong expertise in complex enterprise delivery environments, ideally across SAP, Rail systems, operational platforms, or large-scale integrated technology ecosystems.

You bring proven experience delivering end-to-end technical programs, with strong understanding of enterprise architecture, integration practices, and modern delivery methodologies across both legacy and cloud-enabled platforms.

You have deep experience managing cross-program dependencies, integration risks, and multi-stream delivery environments, ensuring alignment across architecture, engineering, testing, security, release, and operational teams.

You are highly organised and delivery-focused, with the ability to manage competing priorities across projects, BAU activities, and transformation initiatives within fast-paced and highly governed environments.

You bring strong experience in technical governance, risk management, and compliance, with the ability to embed assurance frameworks and ensure delivery adheres to organisational, regulatory, and cyber security standards.

You are a strong communicator and stakeholder leader, able to bridge the gap between technical complexity and business outcomes. You can confidently engage with executives, delivery teams, vendors, and operational stakeholders, providing clear insights, recommendations, and direction.

With a calm, structured, and strategic approach, you are passionate about delivering high-quality, resilient, and scalable technology solutions that support Transport’s evolving operational and transformation objectives.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment:

Information Technology, IT Manager, IT Architecture, Cyber Security, Compliance, Technology, Security, Legal