Senior SAP & Cloud Ops Leader — Performance & Reliability

Transport for NSW; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Transport for NSW is seeking a Senior Operations Analyst to provide expert support across enterprise application environments, with a strong SAP focus, ensuring stability and continuous improvement of critical business systems.

You will monitor and optimise application performance, lead incident and problem management, and drive operational excellence across cloud and DevOps-enabled platforms utilizing Azure and AWS, Java and C++ within multi-vendor contexts.

Qualifications

• Experienced operations professional with SAP focus across enterprise applications.
• Strong analytical capability to interpret system performance data and trends.

Responsibilities

• Provide expert support across enterprise applications with SAP focus.
• Monitor and optimize application performance.
• Lead incident and problem management activities.
• Drive operational excellence across cloud and DevOps-enabled platforms (Azure/AWS).
• Maintain high service availability and support digital transformation initiatives.
• Balance day-to-day priorities with strategic improvements to reduce risk and enhance service outcomes.

Skills

Analytical skills

Stakeholder communication

Multi-vendor collaboration

Tools

SAP

Equip

Ariba

ABAP

Basis

Azure

AWS

Java

C++

DevOps

Job description

Transport for NSW is seeking a Senior Operations Analyst to provide expert support across enterprise application environments, with a strong SAP focus, ensuring stability and continuous improvement of critical business systems.

You will monitor and optimise application performance, lead incident and problem management, and drive operational excellence across cloud and DevOps-enabled platforms utilizing Azure and AWS, Java and C++ within multi-vendor contexts.