Technical Business Analyst

Transport for NSW; Burwood; Hybrid; AUD 142,000 - 159,000; Full time

Job summary

Transport for NSW is seeking a technically minded Business Analyst to join our team. You will engage with a broad range of stakeholders, shape and deliver solutions that improve operational efficiency, user experience, and the integration of enterprise applications in a hybrid working environment.

You’ll bring 3–5+ years of Technical Business Analyst experience in application delivery, strong documentation skills, and the ability to communicate complex information to diverse stakeholders.

Qualifications

• 3-5+ years experience as a Technical Business Analyst in application delivery.
• Experience delivering outcomes within Waterfall or hybrid project methodologies.
• Strong understanding of enterprise application ecosystems, including integrations and APIs.
• Ability to connect people, processes, data, and technology to solve business problems.
• Excellent communication to explain technical information to non-technical stakeholders.

Responsibilities

• Engage with stakeholders to identify opportunities and improve systems and processes.
• Develop functional and technical specifications to support solution design, build, testing and implementation.
• Support enterprise-scale digital initiatives and measure business benefits.

Skills

Stakeholder engagement

Analytical mindset

Communication

Business-IT liaison

Enterprise systems knowledge

Education

IIBA CBAP/CCBA/ECBA/BCS cert

Tertiary qualification in IT/Business/CS

Tools

APIs

Configuration management

Job description

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Here’s your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you’ve imagined.

In this role, you will:

Engage with a broad range of stakeholders, building strong partnerships to uncover opportunities, challenge assumptions, and improve the way systems and processes support business operations. Success in this role requires a curious and analytical mindset, strong problem-solving capability, and the confidence to navigate complex environments where multiple priorities, competing demands, and evolving requirements.

You’ll play a key role in shaping solutions that enhance operational efficiency, improve user experiences, and deliver long term value, while gaining exposure to enterprise scale applications, integrations, and digital initiatives. Working as part of a collaborative and high performing team, you’ll have the opportunity to influence decision making, contribute to continuous improvement, and help ensure technology investments deliver measurable business benefits.

This is an excellent opportunity for a technically minded Business Analyst who enjoys working at the intersection of business and technology to drive meaningful outcomes.

For more information on this position and business unit, view the role description and information pack

About You:

For you to be truly successful within this role you should meet all the following criteria:

• 3-5+ years experience gained as a Technical Business Analyst within application delivery environments, with a demonstrated ability to develop high quality functional and technical specifications that support successful solution design, build, testing, and implementations
• Demonstrated experience delivering outcomes within Waterfall or hybrid project methodologies
• Strong understanding of enterprise application ecosystems, including integrations, APIs, data models, and configuration management across both on premises and cloud based environments
• You enjoy connecting people, processes, data, and technology to solve challenging business problems
• Skilled at bridging the gap between business and technology, communicating complex technical information in a way that resonates with both technical and non-technical stakeholders

Nice to Haves:

• Experience working in government, and/or complex enterprise environments with established governance and delivery standards
• Relevant Business Analysis certification (e.g. IIBA CBAP/CCBA, ECBA, or BCS Business Analysis certification)
• Tertiary qualifications in a relevant discipline such as Information Technology, Business, or Computer Science

This is apermanent role, based in a hybrid working environment. You’ll typically work five days per month from our Burwood office and a further five days from our Macquarie Park office. To support team collaboration, you will ideally be based in the Macquarie Park office every Wednesday,and Burwood office every Thursday.

This is a Grade 8 role, paying between $141,678.00 - $158,677.00 + super. The grade level will be assessed based on your relevant skills, experiences, capabilities, and qualifications etc.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Applications close 11:59 PM, Wednesday 4th November 2026

For more information about this role, please contact ***********@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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