Senior Office & Reception Administrator

NSW Department of Communities and Justice; Newcastle; Presencial; AUD 103.000 - 114.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-life balance with flexible work!

Leave options up to 24 days/year

Career development including study/sch

Fitness Passport access

Employee assistance program

Descripción de la vacante

NSW Trustee and Guardian is seeking a friendly and professional receptionist to be the first point of contact at our Newcastle office. The role involves managing phone, email and in-person enquiries, directing customers to the right team, and coordinating day-to-day office operations in a busy government environment.

You will join a team that supports diverse clients and values privacy, accurate record-keeping, and a high standard of service.

Formación

• Reception and front-facing customer service experience in a busy environment.
• Ability to triage enquiries and direct customers to appropriate teams.
• Experience coordinating office services and facilities management.
• Strong organisational skills with focus on privacy and confidentiality.

Responsabilidades

• Provide high-quality, customer-focused reception service by managing phone, email, and in-person enquiries.
• Assess, triage and respond to enquiries, directing visitors and callers to the right team.
• Coordinate mail, deliveries, stationery, meeting room bookings, and visitor arrangements.
• Oversee facilities, security, equipment, and contractor access to ensure a safe, functional workplace.
• Maintain accurate records and support service improvements across the office.

Conocimientos

Reception

Customer service

Office coordination

Administrative support

Herramientas

Microsoft Office

Descripción del empleo

NSW Trustee and Guardian is seeking a friendly and professional receptionist to be the first point of contact at our Newcastle office. The role involves managing phone, email and in-person enquiries, directing customers to the right team, and coordinating day-to-day office operations in a busy government environment.

You will join a team that supports diverse clients and values privacy, accurate record-keeping, and a high standard of service.