Senior Office & Reception Coordinator – Flexible Hours

Department: Estate Administration; Newcastle; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible work options

Leave options up to 24 days per year

Career development and study leave

Fitness Passport and EAP

Job summary

NSW Trustee and Guardian is seeking a welcoming receptionist for the Newcastle office. In this front-line role, you will handle telephone, email and face-to-face enquiries, directing customers to the right service while delivering a professional, friendly experience.

The position is casual/temporary but full-time hours (35 per week) with on-site attendance five days a week. This government agency supports diverse communities across NSW and offers a range of benefits, including a base salary of

Qualifications

• Experience in reception, customer service, office management, workplace coordination or business support in a complex service environment.
• Strong organisational skills and ability to manage competing priorities.
• Clear communication and discretion when engaging with diverse customers.

Responsibilities

• Provide high-quality reception service by handling calls, emails and face-to-face enquiries.
• Assess needs and direct visitors to the appropriate team or service.
• Coordinate mail, deliveries, stationery, meeting rooms and day-to-day office logistics.
• Maintain records and liaise with stakeholders to support a professional workplace.

Skills

Reception experience

Customer service

Office management

Workplace coordination

Administrative support

Tools

Microsoft Office

Job description

NSW Trustee and Guardian is seeking a welcoming receptionist for the Newcastle office. In this front-line role, you will handle telephone, email and face-to-face enquiries, directing customers to the right service while delivering a professional, friendly experience.

The position is casual/temporary but full-time hours (35 per week) with on-site attendance five days a week. This government agency supports diverse communities across NSW and offers a range of benefits, including a base salary of