Senior Medical Receptionist - Casual Position

Macarthur Obstetric and Gynaecology; Campbelltown; On-site; AUD 39,000 - 47,000; Part time

Job summary

Macarthur Obstetric and Gynaecology in Campbelltown NSW is seeking a Senior Medical Receptionist for casual relief. The role focuses on welcoming patients, managing appointments, handling inquiries, and maintaining accurate records in a busy specialty practice.

The successful candidate will have prior medical receptionist experience, strong communication skills, and the ability to multitask while upholding strict confidentiality and privacy standards.

Qualifications

• Experience as a Medical Receptionist, preferably in specialist practice.
• Excellent communication and interpersonal skills.
• Strong organisational skills and ability to multitask in a busy environment.
• High attention to detail and accurate data entry.

Responsibilities

• Welcoming and assisting patients in a friendly, professional manner.
• Managing patient appointments, bookings, rescheduling and confirmations.
• Handling calls, emails and patient enquiries.
• Maintaining up-to-date patient records.
• Administrative tasks including filing, correspondence and ordering supplies.
• Liaising with doctors and healthcare professionals to support the practice operations.
• Maintain patient confidentiality at all times.

Skills

Medical receptionist experience

Excellent communication

Organisational skills

Attention to detail

Privacy and confidentiality

Tools

Clinic to Cloud

Job description

Senior Medical Receptionist - Casual Position

Macarthur Obstetric and Gynaecology – Campbelltown NSW

As the first point of contact for patients, you will play an important role in creating a welcoming and positive experience while ensuring the smooth day-to-day operation of the practice. This role will primarily provide relief coverage for annual leave, sick leave and other staff absences.

Key responsibilities

Welcoming and assisting patients in a friendly, professional and compassionate manner

Managing patient appointments, including bookings, rescheduling and confirmations

Handling incoming telephone calls, emails and patient enquiries

Maintaining accurate and up-to-date patient records

Processing general administrative tasks, including filing, correspondence and ordering supplies

Liaising with doctors and other healthcare professionals to support the efficient running of the practice

Maintaining strict patient confidentiality and privacy at all times

About you

Previous experience working as a Medical Receptionist, preferably within a specialist medical practice

Experience using Clinic to Cloud practice management software (highly regarded)

Excellent communication and interpersonal skills

Strong organisational skills and the ability to multitask in a busy environment

High attention to detail and accurate data entry skills

The ability to work independently as well as part of a team

A strong understanding of patient confidentiality and privacy requirements

Flexibility and availability to provide casual relief coverage when required

About us

Macarthur Obstetrics and Gynaecology is a specialist medical practice dedicated to providing high-quality obstetric and gynaecological care to women in our community. Our experienced and compassionate team is committed to delivering personalised healthcare in a welcoming, supportive and professional environment. We value our team members and recognise the important role our administrative staff play in ensuring an exceptional patient experience.

Flexible casual employment approximately 1–2 days per week, depending on practice requirements

Work alongside a friendly and supportive medical team

Be part of a specialist practice dedicated to women's health

Make a meaningful contribution to patient care and experience