Senior Medical Receptionist & 2IC — Lead Front Desk

Ocean Shores Medical Centre; Ocean Shores; Vor Ort; AUD 50.000 - 70.000; Vollzeit

Zusammenfassung

Ocean Shores Medical Centre in Ocean Shores NSW is seeking a Senior Medical Receptionist/2IC to join a friendly team. The role offers potential progression into a leadership position and supports day-to-day operations of the general practice.

You will work closely with the Practice Manager, manage front desk activities, scheduling, patient inquiries, and billing while ensuring a high standard of patient service and smooth workflow.

Qualifikationen

• Experience in medical reception within a busy general practice.
• Strong leadership capabilities and initiative.
• Excellent communication and interpersonal skills.

Aufgaben

• Manage front reception and provide a welcoming experience for patients.
• Schedule appointments, handle patient inquiries and perform admin duties.
• Support reception team with daily workflow and onboarding.
• Assist with staff coordination and training.
• Maintain efficient reception processes and patient service standards.
• Assist with Medicare billing, private billing and accounts.
• Address patient concerns professionally and resolve issues.

Kenntnisse

Medical reception experience

Leadership

Communication skills

Organisational skills

Independence

Team leadership

Initiative

Tools

MedicalDirector

Pracsoft

Jobbeschreibung

Ocean Shores Medical Centre in Ocean Shores NSW is seeking a Senior Medical Receptionist/2IC to join a friendly team. The role offers potential progression into a leadership position and supports day-to-day operations of the general practice.

You will work closely with the Practice Manager, manage front desk activities, scheduling, patient inquiries, and billing while ensuring a high standard of patient service and smooth workflow.