Medical Centre Operations Lead (2IC)

ForHealth Group; Australie; Sur place; AUD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Uniform provided

Wellbeing benefits

Dental discounts

Competitive hourly rate

Résumé du poste

ForHealth Group is seeking a friendly and motivated full-time 2IC to join our busy medical centre front desk in Australia. You’ll welcome patients, collect details, answer calls, schedule appointments, and support doctors and staff with day-to-day operations.

The role offers uniform provided, wellbeing benefits, dental discounts, and a competitive hourly rate. You’ll work closely with the Practice Manager to ensure smooth operation and excellent patient care.

Qualifications

• Previous team leadership experience within a customer service role.
• Ability to work well under pressure.
• Excellent written and verbal communication skills.
• Proficient computer skills with knowledge of Pracsoft/MedTech advantageous.
• Excellent time-management skills and the ability to multi-task.
• Detail orientated.
• Initiative, ambition and ownership.
• High standard of presentation.

Responsabilités

• Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties.
• Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations.
• Opening and closing the Medical Centre.
• Fostering professional working relationships with team members, patients and medical staff.
• Maintaining compliance with organisational policies and procedures.

Connaissances

Customer service

Team leadership

Communication

Time management

Multi-tasking

Outils

Pracsoft/MedTech

Description du poste

ForHealth Group is seeking a friendly and motivated full-time 2IC to join our busy medical centre front desk in Australia. You’ll welcome patients, collect details, answer calls, schedule appointments, and support doctors and staff with day-to-day operations.

The role offers uniform provided, wellbeing benefits, dental discounts, and a competitive hourly rate. You’ll work closely with the Practice Manager to ensure smooth operation and excellent patient care.