2IC Front Desk & Medical Centre Operations Lead

For Health Group; Australie; Sur place; AUD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Uniform provided

Wellbeing benefits

Dental discounts

Competitive hourly rate

Résumé du poste

ForHealth Group is seeking a dedicated full-time 2IC to join our multi-disciplinary medical centre network in Australia. You will lead a busy reception, greet patients, manage appointments, and assist the Practice Manager with day-to-day operations to ensure smooth centre functions.

The ideal candidate brings team leadership in customer service, excellent communication, and strong time-management skills, with familiarity in Pracsoft/MedTech being a plus.

Qualifications

• Previous team leadership experience within a customer service role.
• Ability to work well under pressure and manage multiple tasks.
• Excellent written and verbal communication skills.
• Proficient computer skills with knowledge of Pracsoft/MedTech advantageous.

Responsabilités

• Manage busy front desk reception and supervise reception staff.
• Liaise with patients, support doctors and medical staff, and handle admin duties.
• Open/close the medical centre and assist the Practice Manager with daily operations.
• Enter patient details, schedule appointments, and maintain compliant processes.

Connaissances

Team leadership

Customer service

Time management

Communication skills

Detail oriented

Multitasking

Professional presentation

Outils

Pracsoft/MedTech

Description du poste

ForHealth Group is seeking a dedicated full-time 2IC to join our multi-disciplinary medical centre network in Australia. You will lead a busy reception, greet patients, manage appointments, and assist the Practice Manager with day-to-day operations to ensure smooth centre functions.

The ideal candidate brings team leadership in customer service, excellent communication, and strong time-management skills, with familiarity in Pracsoft/MedTech being a plus.